Operations | Monitoring | ITSM | DevOps | Cloud

Two years into the pandemic: the state of DevOps salaries

For the second year in a row, we have published a pandemic-era DevOps Salary Report. It’s no surprise that the pandemic catapulted every type of company into a digital transformation frenzy. We have done our best to distinguish between temporary shifts and long-term trends dictated by a newly hyper-digital world. In 2021, we are grappling not only with the reality of the pandemic, but with the Great Resignation – at least in the U.S.

What Are the Best Practices of Helpdesk Software in an Organization?

It has been seen several times that. When a customer raises an issue. Several technicians are working on the same problem. As a result, duplication of work occurs, and efficiency suffers. To avoid this type of problem, help where software is utilized. As it keeps updating the status in real-time and provides each problem with a unique identity number. Whenever the technician works on the same problem it alerts the member that the other technician is looking into it.

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AIOps & Observability- Which One Should Enterprises Focus on First?

Organizations today are pressured to keep their IT applications and infrastructure up and running and minimize their downtime. While this has always been a critical goal, it’s become harder to achieve with modern architectures, such as microservices, containerization, edge computing, hybrid-cloud deployments and the newer development methods such as agile DevOps techniques.

What Are AWS Split Charges? How To Allocate Shared Cloud Costs

Amazon Web Services (AWS) offers Cost Categories and tagging to help its customers track cloud usage and associated costs. But AWS customers still struggled to connect cloud costs with the products or people who build them despite endless tagging and defining Cost Categories. So, AWS announced Split Charges. This post walks you through what AWS Split Charges are, how they're configured, and how Split Charge rules work.