First, when I mention Loki, I’m not talking about one of my favorite TV shows to binge-watch or the lead character played by Tom Hiddleston, who has arguably become one of my favorite characters in the Marvel universe. I’m talking about the Loki, which is a highly available, cost-effective log aggregation system that was inspired by Prometheus. While Prometheus is focused on metrics, Loki is focused on collection of logs.

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SSL certificates create an encrypted connection between a web server and a user’s browser. This encryption ensures that any data transmitted remains private and secure, making it essential for protecting sensitive information like passwords, credit card numbers, and personal details. However, when there’s an issue with the SSL certificate, users can encounter errors that not only disrupt this secure connection but can also hint at potential security risks.

AI has been the talk of the day ever since the breakthrough of ChatGPT with a large generative language model. More and more companies are also adding AI capabilities into their products, but this is often just a marketing trick to tag on AI to show a new feature that isn’t really AI. Goliath Technologies is handling AI very differently. They are introducing KIP, a virtual AI troubleshooting assistant for Citrix end user experience monitoring.

This post first appeared on Phillip's personal blog. Back in May 2023, I helped launch my first bona fide feature that uses LLMs in production. It was difficult in lots of different ways, but one thing I didn’t elaborate on in several blog posts was how lucky I was to have a coherent way to get the data I needed to make the feature useful for users.

Automation has become more than just a “nice to have” choice. It’s an essential part of the modern business landscape, promising increased efficiency, reduced costs, and improved accuracy. However, despite its potential benefits, many organizations struggle when trying to implement automation. In this article, we’ll explore some of the most common implementation mistakes we’ve encountered and how to navigate them effectively.

A detailed checklist of points you should consider before choosing a monitoring system.

EverSQL by Aiven enables fast-growing Lili to optimize databases, pre-empting performance issues and saving valuable developer time.

Applications serve as the backbone of countless operations, driving productivity, customer experience and business success. Tracking and managing their performance is therefore critical to maintain continuity and efficiency, enabling IT teams to proactively identify and resolve issues before they lead to downtime and potential revenue loss. That’s where application performance monitoring (APM) comes in.

The Software as a Service (SaaS) sprawl is a major component of shadow IT. Left unchecked, it can cause duplication, confusion, rework, and risks to your organization's security and compliance obligations. A recent study by Gartner predicts that over 65% of spending on application software by 2025 will be for SaaS services. So, it’s particularly important to learn how to avoid the proliferation of these apps escaping your control.