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How To Improve Device Performance with Scheduled Device Restart with Nexthink

When devices are not rebooted frequently, it can adversely impact the Logon and Extended logon duration and affect device memory and device performance. This can lead to missing critical patches and Windows updates causing performance and security issues, Hence, scheduled restart of the device once in 7 days is a recommended best practice. Let us look at How to Improve Device Performance by doing a scheduled restart with Nexthink.

ServiceNow Competitors (5 Options)

What are the best ServiceNow competitors? If you are searching for ServiceNow alternatives, you’ve come to the right place. This guide will break down the best alternatives to ServiceNow on the market. When it comes to managing workflows for enterprise operations, there is no shortage of tools for you to consider taking for a test drive. Let’s take a closer look at five.

Built on ServiceNow Q&A: Samsung SDS Zero Touch Mobility

Business leaders continue to face new pressures and challenges—from ongoing global uncertainty and increased geopolitical instability to tightening budgets and having to do more with less. To thrive, enterprises must invest for the future while simultaneously finding ways to operate more efficiently. At ServiceNow, we believe partnerships are the answer.

The Future of Software Supply Chain Security With SolarWinds

The pandemic undoubtedly accelerated the growth of digital transformation and the rising use of open source, containers, and APIs. Along with this comes an even more pressing need to focus on software supply chain security. The exponential growth of applications and digital commerce has met with unprecedented security breaches.

Sweet Trick! Mastering O11y for Cloud-Native Technologies

Using the cloud can be challenging. Everyone likes to tell stories about a surprise cloud bill they received and laugh, but let’s be honest: it’s happened to all of us. When dealing with complex cloud environments and cloud-native architectures, gaining visibility into the state of the environment is critical. Today, developers are looking to monitor how things are working and performing as part of every step in the software development life cycle.

Dropbox vs. Google Drive vs. OneDrive: Which is Better for your Business?

Choosing the right file storage and collaboration platform can be tough, with so many options on the market. The market is filled with options, and they can seem pretty similar on the surface. Therefore, we'll oppose Dropbox vs. Google Drive vs. OneDrive to see precisely how they differ. To begin with, they are all cloud-based file hosting services that facilitate working and collaborating in the digital workplace.

How to choose the right Incident Management software?

Software programs known as incident management solutions assist organizations in managing occurrences, tracking and monitoring incident response activity, and evaluating the performance of their incident response teams. They are crucial to any organization’s incident response strategy and can aid teams in coordinating their efforts, getting in touch with key stakeholders, and preserving their work.

US Hospital Saves $1.7M through Onsite Ticket Reduction

In any hospital, IT tickets raised by doctors and nurses are critical because every IT issue they face takes time and energy away from the delivery of care. The longer it takes to resolve a ticket from clinical staff, the greater the potential negative impact that issue can have on patient experience. Yet even with significant investment in support resources, doctors and nurses may still feel their technology issues are not resolved fast enough.

3 benefits of AI in the contact center

The quality of customer experience (CX) is declining, according to the American Customer Satisfaction Index. Customer satisfaction is at its lowest point in 17 years: 73.2 out of 100. Many factors are at play here, but there’s clearly an opportunity to improve the experience your customers receive. Adopting new strategies and technologies, such as AI in the contact center, can significantly improve efficiency and competitive advantage in three key ways.