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Windows 11 22H2 and Ivanti UEM: The New Features Enterprise Users Should Know

The Windows 11 22H2 release demonstrates that Microsoft is embracing the Everywhere Workplace, with new features and capabilities to support remote workers and BYOD deployments. What enhancements should IT admins pay attention to? These are the features worth taking advantage of – and since Ivanti UEM solutions support devices on Windows 11 22H2, customers can roll out the latest OS to their whole fleet from day zero.

Understanding Help Desks Vs Service Desks - How Are They Different?

In business, a lot of seemingly similar terms are used interchangeably. However, when you dig down a little you'll find that there are differences, which can cause confusion if you're in the dark about them. Help desks and service desks are an ideal example. On the surface they seem identical, but the reality is that they do describe different components of a broader IT support infrastructure. Let's clear things up by talking you through what each involves, and covering the roles that they play in companies today.
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5 Business Automation Workflow Solutions

Business automation workflow solutions help accelerate your business processes. There are a wide variety of these solutions on the market, and they can be used to automate just about any process in your business. You name it, there's probably a workflow solution that can help. This guide will explore five business automation workflow solutions for your organization. Whether you're looking to automate your sales processes, customer support operations, or marketing campaigns, there's a workflow solution out there that can help.

Proven Change Management Models in 2023

In today’s rapidly evolving business ecosystem, it is more important than ever for organizations to have a solid change management strategy in place. While there are quite a few change management models in the industry, it is not always easy to pick the one that is right for your company. This article will explore the most popular change management models to help you decide which one is best for your business in 2022 and beyond.

Must-have Features in Software Checkout Solution

Your business may succeed or fail depending on how well you choose your software checkout solution. After all, selling online allows you to reach a wider audience. It’s a laborious procedure to launch a business as it requires a lot of bravery, determination, passion, and drive. The next crucial step you must do as soon as your ideal organization is up and running is to develop exceptional strategies to accelerate growth and maximize operational effectiveness.

The importance of customer-focused culture

Your customer’s expectations are higher than ever as they compare your business to other businesses offering an easy, fast, and personalized customer experience. Rather than just reaping the benefits in the past of customer loyalty and competitive advantage, you should also reap the benefits of being a customer-focused business. Company culture significantly impacts employee morale and how customers perceive your business.

ManageEngine vs. ServiceNow: Service Desk Alternatives

Comparing service desk software is not simple. However, it's an absolute must before you acquire or switch help desk solutions. But that task is about to become lighter since we have an ITSM tool comparison in the making, and today it's ManageEngine vs. ServiceNow day! We've been helping businesses of all sizes across the globe to implement InvGate Service Desk for years now, which has provided us with a pretty good understanding of business needs and pain points.

Improve and calculate customer retention rate

An integral part of running a business is recognizing that even your most loyal customers will eventually leave if they think their needs are not being met. To keep your business thriving, you must focus on customer retention and improving your retention rate. This article covers some important tips to learn how to calculate your customer retention rate and what you can do to improve it.

Welcome to the Now Platform Tokyo release!

The world of work continues to tackle a rapidly shifting business landscape and the “great reprioritization.” Leaders are looking for ways to differentiate their organizations to gain a competitive advantage and seeking out technologies that deliver tangible outcomes quickly and flexibly. That’s why I’m proud to introduce the Now Platform® Tokyo release.

What is Asset Control in 2023?

What does asset control look like in the year 2022? It is a question that is on the minds of many people in the asset control industry. There are many factors that affect the future of asset control. Some of these factors include the advancement of technology, the changing geopolitical landscape, and the increasing global competition. Technology has significantly impacted asset control in the year and will continue to grow beyond 2022.