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Office 365 Suffers Multiple Outages for Start of 2019

Unfortunately, Microsoft and Office 365 suffered their second major outage of the year and this one was even bigger than the first. We say “unfortunately” because even though our business is to help monitor cloud and SaaS services and our business goes up when there are problems, we don’t wish an outage on any cloud provider. Operating a SaaS business at the scale of Microsoft Office 365 is a herculean task and that’s why they get paid the big bucks.

Escalations and Maintenance Windows Are Critical to Downtime Response

Uptime.com includes several advanced check options to provide the flexibility organizations need in creating a response plan to downtime. Maintenance and planned downtime for patches and updates don’t typically create severe downtime events. With escalations, teams have an automated alert system that contacts designated senior-level personnel with relevant technical data.

How to Identify Orphaned EBS Snapshots to Optimize AWS Costs

So a while back I got an email from our finance team. I was tasked to assist with tagging resources in our AWS infrastructure and investigate which items are contributing to certain costs. I don’t know about other engineers, but these kinds of tasks are on the same realm of fun as … wiping bird poop off your windshield at a gas station. So I did the sanest thing I could think of.

Extending Stackdriver to on-prem with the new BindPlane integration

We introduced our partnership with Blue Medora last year, and explained in a blog post how it extends Stackdriver’s capabilities. We’re pleased to announce that you can now join our new offering for Blue Medora. If you’re using Stackdriver to monitor your Google Cloud Platform (GCP) or Amazon Web Services (AWS) resources, you can now extend your observability to on-prem infrastructure, Microsoft Azure, databases, hardware devices and more.

Evangelical Hospital Improves Physician and Healthcare worker user experience related to Citrix, Allscripts, and Business Applications with Goliath Performance Monitor for XenApp & XenDesktop 6.5

Evangelical Community Hospital is a health system with a 132-bed facility, and it is very important to make certain all 200 physicians and 900 healthcare workers have unimpeded access to Allscripts and IE based applications. At a hospital facility patient care is the primary concern, and if those who take care of patients can’t access applications like Allscripts, it can directly impact the patient.