In this How-To video, we’re going to look at Real User Monitoring in the context of how you can apply it to a specific use case. Real User Monitoring, or RUM, is an event-based solution for monitoring customer experience. In other words, it measures the performance of a webpage from the perspective of the user’s machine. In our previous video on RUM, we looked at how to set up a RUM tag. Today, we’ll specifically examine RUM data in the context of improving SEO scores.

Without unified visibility across your entire stack, it can be difficult to investigate backend dependencies when troubleshooting frontend issues, or to track the source of database failures that originate from bad browser requests. Full-stack visibility gives you the insight you need to pinpoint and resolve incidents quickly.

Twitter as a social media channel has obviously taken the world by storm. Everything that happens and is trending around the globe takes place or is reported on Twitter. Additionally, most tech and cloud providers offer outage and support feeds through Twitter as a way of communicating problems and notifying customers. Example technology companies include Microsoft for Microsoft 365 Status, Azure and their products. Also Internet Service Providers like Comcast, CenturyLink and more.

Microsoft had a stellar quarter in Q3 of this year beating expectations in all its three core segments. The demand for its Azure cloud services continues to grow. The other heavy tech giants such as Google and Amazon also reported gains, thanks to an increase in stimulus e-commerce spending and work from home extension policies.

Today’s Tip focuses on one of Catchpoint’s core functionalities: our real user monitoring or RUM solution. While recording and replaying transactions with Catchpoint’s synthetic monitoring offering is undeniably robust and powerful thanks to our 830+ worldwide monitoring locations, it doesn’t change the inherent value of live data when it comes to analyzing real user experience.

Real User Monitoring, also known as End User Monitoring or RUM, is a way of monitoring the client side portions of an application. Real User Monitoring for JavaScript allows developers to have access to key metrics for load times and user paths being used in production as part of their application performance management (APM).

A broken or poor performing XHR can significantly impact a user’s experience with a page by slowing down the load time or causing it to break entirely. Many of our customers monitoring web applications agree that monitoring and optimizing XHR calls is the biggest lever they have to improve application performance. In April of this year, we announced that Raygun Real User Monitoring can now surface analytics into the response codes from XHR calls.