At Catchpoint, our award-winning support team aims to be a partner, not just a gateway to the tool. Earlier this month when UltraDNS, a major DNS provider, went down, they found themselves faced with nine support tickets within one hour. Our customers were experiencing outages on their websites and online services. They needed urgent help from Catchpoint in understanding what was causing the disruption, so they could quickly resolve the situation.

At Adyen, we use Elasticsearch to power various parts of our payments platform. This includes payment search, monitoring, and log search. Let’s take a look at how we use Elastic for these different use cases and see how we capitalize on the power of Elasticsearch. We recently did a talk about some of our Elasticsearch adventures at an Elastic meetup. You can find a recording here.

King & Wood Mallesons (KWM) is among the world’s most innovative law firms and is represented by 2,400 lawyers in 28 locations across the globe. The international law firm, based in Australia, helps clients flourish in Asian markets by helping them understand and navigate local challenges and by delivering solutions that provide clients with a competitive advantage.

Calling or texting with a mobile phone may seem like a simple process, but behind the scenes, network providers are engaged in a constant exchange of transactions to pay each other for connecting their customers. If telecom companies don’t stay on top of the data and billing, they could be surprised with their own big bills at the end of each month. Cosmote, the largest mobile network in Greece, handles the challenge by using Grafana Enterprise.

The consequences of poor application performance are both real and terrifying: lost customers, lost trust from your team, and lost confidence in your abilities. It’s why every developer remembers those moments where their solution improves both process and performance. We’ve seen this happen firsthand with our customers, and want to share their Great Moments in Application Monitoring.

One of the best things about working at InfluxData is getting to know the worldwide InfluxDB community. It’s always fun getting to meet new users through our Community Slack, social media, team members and virtual/in-person events. I recently met David Ko, a DevOps engineer at Index Exchange. Index Exchange is a global marketplace for digital media advertising; I recently chatted with David over Zoom to discuss how they use InfluxDB at Index Exchange.

The insurance sector is incredibly competitive and tightly regulated, so being able to provide great customer service is vital to success. And having the right technology is imperative to delivering quality service. At Covéa Insurance, the UK arm of France’s top mutual insurance group, we provide commercial, motor, high-net worth, property, pet, and protection insurance to more than 2 million customers.