Operations | Monitoring | ITSM | DevOps | Cloud

Case Study

HCL Technologies - Key Takeways with Nexthink

Employees in today’s corporations are dependent on properly functioning technology in order to get their work done and realize their business objectives. User experience can affect outcomes positively or negatively. The IT team at HCL Technologies turned to Nexthink to grant them insight into their client’s user experience and facilitate proactive responses to issues affecting users.

Partner Speak: Why Atos chose eG Innovations to proactively monitor its customers' virtual workspaces

Atos needed deep insights into the entire chain of components necessary for a virtual workplace to do its job properly, with a particular emphasis on user experience. This is exactly the kind of requirement that eG Enterprise is built for, which is what prompted Atos to start using the product five years ago. Sietze Vrind, a business manager at Atos says they’ve “never regretted it for a moment.”

Push Notifications with HAProxy Edge - The HAProxy ADN

500 customers in 15 countries. 200 Billion push notifications delivered yearly. With over five years of experience in the industry, 500 customers and over 200 billion push notifications delivered each year, Batch.com prides itself as one of the world’s leading Mobile-First Customer Engagement Platform. Their motto “Keep pushing” exemplifies this, since their platform delivers push notifications to some of the world’s most prominent names in any industry.

SouthStar Bank Fixes IT Issues Before Anyone Notices

I recently had the pleasure to talk with Jesse Miller from SouthStar Bank about some amazing IT results they were delivering. Southstar Bank, headquartered in Moulton, Texas — about midway between San Antonio and Houston — is a community bank specializing in residential mortgage, real estate and construction lending, operating 15 full-service branches in rural and urban communities across the Central Texas region.

Wiley Relies on PagerDuty as the World Moves Towards Digital Learning

John Wiley & Sons, Inc., commonly referred to as Wiley, is a global publishing company founded in 1807 that focuses on academic publishing and instructional materials. Sean Mack, CIO and CISO of Wiley, discusses how PagerDuty is empowering teams to own and support services 24/7/365 as digital learning becomes more prevalent.

Flexmls® Drops Imperva for HAProxy Enterprise's Bot Management Capabilities

FBS is the leading innovator of Multiple Listing Service (MLS) technology and one of the most recognized and respected real estate industry software brands. Fargo, ND-based and 100% employee-owned, FBS is dedicated to providing powerful and innovative products with responsive, personal service.

How Grafana Cloud drives manufacturing plant efficiency at American Metal Processing

What makes a manufacturing plant efficient? “Generally, it means that there’s no wasted materials, no wasted time, and no wasted energy,” said Grant Pinkos, President of American Metal Processing. “Unplanned downtime is minimal or nonexistent.