Catching up with Nouveal’s CTO and co-founder, Guillaume Fayolle, about the creation of the Covidom application and its role in the pandemic.

In this first edition of our Customer Spotlight series, we are joined by James Kahn and Ben Gittins of Idea 11. Idea 11 is an award-winning, full-stack AWS IT company that specializes in digital transformations, cloud infrastructure, software development and managed services.

Customer Profile One of the top 10 largest financial services companies in the world 200,000+ employees worldwide. Serving tens of millions of customers. With operations in more than 60 countries, the Interlink Incident Alert Management app serves an audience of thousands of service owners and business stakeholders - across 20+ global markets

Mobile communications is a tough market to compete in. Mobile network operators (MNOs) are always slashing prices, offering promotions and doing whatever it takes to gain market share. Third-party service providers are often caught in the middle. Just ask the team at Syniverse, a major provider of number porting services in the U.S.

Energy efficiency is a term often used to describe appliances or light bulbs. But when it comes to business, making sure your sales team — and customers — are being efficient with their personal energy is a big key to success. That was a major lesson learned by Utilita, the U.K.’s first and only specialist Smart Pay As You Go Energy supplier.

TierPoint is a leading provider of secure, connected data center and cloud solutions at the edge of the Internet with thousands of customers. At TierPoint, I’m responsible for maintenance and development of the information security program, which includes threat analytics, incident response, and digital forensics. We’re constantly looking for new and even more effective ways to aggregate, process, and make decisions from massive amounts of data streaming in from diverse sources.

Mutual of Enumclaw, a 100-year-old insurance company from Washington, modernized their policy processing system in order to reduce TCO and focus on their software and customers - not infrastructure. However, they realized serverless development still presents many DevOps challenges like environments, workflows, documentation and local development.

Over the past year, the pandemic has created a number of new IT challenges, spurred on by the sudden shift to remote work. On the bright side: in the wake of these developments, companies across the globe have taken huge leaps in terms of their IT strategies. One such company is Paddy Power Betfair. When the Irish betting company Paddy Power merged with Betfair in 2016, they created one of the most powerful and unique brands in the world of online gambling.