Historically, cloud developers have had limited visibility into the impact of their code changes. Profiling non-production deployments doesn’t yield useful results, and profiling tools used in production are typically expensive, with a performance impact that means that they can only be used briefly and on a small portion of the overall code base.

Unless end users (EUs) are directly prevented from using applications, they are unlikely to report IT anomalies or malfunctions; it’s much easier to restart a program or click “x” to make the error message disappear than submitting a ticket. Every day, employees settle for small IT glitches which never go reported, giving IT departments the perception of smooth service delivery while, in reality, EUs are experiencing constant obstacles and frustration.

Imagine if your MSP business had an elite group of advisors—made up of some of the brightest minds in the business—standing by to give you advice. Decades of insight and expertise on tap, there to safely guide you around pitfalls and share success strategies that have worked for them. Imagine the kind of boost that might give you.

Bugs are dumb. They’re also inevitable. However annoying that may be, it’s more productive to accept the existence of bugs in our workflows than to panic-spiral every single time they pop up. Part of the acceptance process is keeping bugs (or at least the ones you care to fix) top of mind by paralleling your error monitoring and your sprint planning.

Enterprise users of Office 365 often need to configure a multi-function printer to use the platform’s SMTP email capabilities on their network. There are several ways of doing this, each with their own benefits and disadvantages. In this guide we’ll be looking at the steps required in setting up Office 365 network printing and email under various conditions.

More than likely you’re here because you’ve made the leap or are thinking of making the leap in investing in a Real Monitoring Solution. Congrats. You’re one step closer to having the power of user metrics working in your favor. Real User Monitoring is a way for your users to communicate with you how satisfied they were when they interacted with your website or webapp, so how can you be sure you’re listening correctly?

When we talk about cloud providers, we often forget that not all data is the same — even in the same application, while we might think of this data as from a “financial application” or a “computation process”, the reality is that each data set has subsets upon subsets, and thus require specific applications to manage them.

We are excited about Calico v3.5 release. This release provides more control and allows much finer-grained dynamic IP management vs the static allocation of a fixed set of addresses to each node in native Kubernetes. Here are the details.

The importance of effective business continuity planning (BCP) cannot be understated. Being able to avoid and mitigate the risks and damages associated with a disruption to operations is critical to the health of any business. And, the two main pillars upon which a robust BCP program rests are, of course, the plan and the testing program.

It’s been a big month of great product updates in January, including the launch of the OpsRamp Winter Release, the ability to deliver collaboration across service delivery and IT operations teams with our certified ServiceNow integration and silver membership in the Cloud Native Computing Foundation (CNCF). In this month’s OpsComm, we’ll take you through some of the exciting news and updates at OpsRamp. To see all of the recent OpsRamp coverage, check out our newsroom.