Operations | Monitoring | ITSM | DevOps | Cloud

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Achieving Faster Mean Time to Resolution MTTR with AIOps

In today’s fast-paced digital world, customer satisfaction is the top priority of every other business. To ensure that customer stays satisfied with your service and application at all times, businesses must work on reducing their downtime and guarantee quick resolutions. Excessive downtime can be expensive for any business and its brand reputation. Hence, adapting practices that eliminate issues responsible for downtime is crucial for maintaining seamless IT operations.

StatusIQ's Blue plan

StatusIQ simplifies status page management for businesses, ensuring transparent communication during downtime and incidents. Now, introducing StatusIQ's Blue Plan! This video highlights the key features designed to elevate your status page experience, making it more secure, personalized, and insightful. This is ideal for businesses looking to enhance their user engagement and transparency.

Comparing Microsoft Intune and Nable Ncentral RMM-Better Together

One of the questions I get asked by Managed Services Providers all the time is: Why do I need N‑central when I can just do everything via Intune? Well, in short, the answer is you can’t do everything via Intune. In today’s increasingly complex IT landscape, managing and securing devices is crucial for organizations of all sizes. Microsoft Intune and N‑able N‑central RMM are two powerful tools that IT professionals often rely on to achieve these goals.

Overcoming Challenges in Microsoft Integration Technologies: Expert insights

In this episode of the series "INTEGRATE expert voices—Unplugged" by Azure on Air, Andrew Rivers discusses the challenges that customers often face when getting started with integration technologies, such as understanding the various components and how they fit together, categorizing applications in terms of business criticality, and determining the appropriate infrastructure to support them. Links.

We Believe that Nexthink is the #1 Vendor in DEX. Whichever Way You Look at It.

This headline is maybe a little surprising, even for Nexthinkers. We’re known for being conservative and letting our work do the talking. At Nexthink, we first created the DEX category, then rolled out the world’s most capable and holistic DEX platform, and then delivered year on year as the most successful DEX vendor in the market. Something to do with our Swiss heritage perhaps – an emphasis on diligence and execution, rather than on singing our own praises.

Zero-instrumentation observability based on eBPF

Zero-Instrumentation Observability with eBPF Are you struggling to achieve comprehensive system observability without the burden of instrumentation? Join Peter Zaitsev for a webinar that will revolutionize your approach. Discover how eBPF, a powerful technology, can provide zero-instrumentation observability, allowing you to: Coroot is an open source observability platform that helps engineers fix service outages and even prevent them. It continuously audits telemetry data to highlight issues and weak spots in your services. Quick setup, no code required.

MSP Networking: Definitions, Insights and Strategies

Staying on top of client networks is no walk in the park for MSPs these days. With the growing reliance on cloud apps, distributed workforces, and constant technology changes, network environments have become exponentially more complex. Without rock-solid network management practices, disruptions and plummeting productivity become inevitable for clients. This makes it more crucial than ever for MSPs to level up their networking game.

What is an MSP? A Beginner's Guide to Outsourced IT

Picture a calm Tuesday morning at the office. You login to your desktop, ready to tackle the week, when suddenly the screen goes blank. The IT systems are down—your heartbeat just skipped a beat. Now picture an alternate scenario where before you even realize there’s a problem, it’s already being solved. This isn’t just wishful thinking—it’s the reality for businesses that partner with a Managed Service Provider (MSP).

Ubuntu Community | 20 years of Ubuntu

A lot has changed in the past two decades. A lot of new releases, new platforms and even a few new logos along the way. One thing stayed the same: the heart of Ubuntu. A global community of users, enthusiasts and contributors all helping to spread the mission of changing the world through open-source software. We couldn't have done it without you.