Operations | Monitoring | ITSM | DevOps | Cloud

2025 has truly been the year of Agentic AI, with MCP (Model Context Protocol) emerging as one of its flashy and most talked-about innovations. While many products have seamlessly integrated MCP servers into their systems, these servers are increasingly being labelled as black boxes, opaque components that handle critical tasks but offer little visibility into what’s happening under the hood. We prompt an agent, a tool gets invoked, and a response is generated. But what really happens in between? And when something breaks, how do we trace the failure and debug it effectively?

Network intelligence brings the power of AI and the wealth of insight we find in all the data we collect from our networks on premises and in the cloud. And with Journeys, Kentik AI provides relevant, actionable insight to network operations and enables a natural, easy way to interrogate data at scale and with confidence.

Welcome to the future of operations, where people and agents manage critical work together, driving productivity and efficiency. Learn how PagerDuty’s AI agents can supercharge teams, by autonomously handling repetitive tasks and resolving well-known issues, while surfacing data and insights that augment human expertise for faster resolution and higher operational resilience.

This talk will examine the application of Artificial Intelligence and Machine Learning in observability. It will cover how AI/ML is being used to monitor systems, detect anomalies, and extract insights from telemetry data. The session will provide information on integrating AI/ML into observability pipelines, improving analytical capabilities, and system performance.

See how with the Splunk Cloud Platform, you can now use a AI-powered platform to increase productivity and deliver faster detection and response to address IT challenges.