Operations | Monitoring | ITSM | DevOps | Cloud

How Harness AI Helps Scale Platform-Wide Support | Harness Blog

--- Key Takeaway: Harness AI helped deflect 95% of the platform support tickets for a major financial institution --- These days, success is often measured by what doesn’t happen: When things go right, the software delivery platform is invisible. But what happens when an organization’s delivery velocity increases multifold? Can the platform still stay out of the way?

An Oh Dear skill for use in Claude Code or Codex

AI coding agents are getting good at calling tools. Claude Code, Codex, and others can run shell commands, parse JSON, and reason about the results. But they need to know what tools are available and how to use them. That's what skills are for. A skill is a small package of documentation that teaches an AI agent how to use a specific tool. We've built one for Oh Dear.

Smarter Alerts, Faster Root Cause, & Proactive IT Ops with SolarWinds AI Observability

Discover how AI is transforming IT operations with SolarWinds Observability. In this video, we showcase powerful new AI-driven features designed to help you detect issues faster, reduce alert noise, and stay ahead of performance problems across your entire stack. From applications and databases to networks, cloud infrastructure, and end-user experience SolarWinds AI delivers deep insights where it matters most.

When Code Becomes Cheap: The New Reliability Constraint in Software Engineering

For most of the history of software engineering, the primary constraint was production. Code was expensive, skilled engineers were scarce, and shipping features required concentrated human effort. Velocity was limited by how fast people could reason, implement, test, and deploy. That constraint shaped everything from team size, architecture, release cadence, through to how we thought about technical debt. When production is expensive, you optimise for output. You remove friction from shipping.

CloudZero Brings Cloud Cost Intelligence to 13 AI Coding Tools - Cursor, Copilot, and More

Earlier this month, we announced the CloudZero Claude Code Plugin and the CloudZero AI Hub — the first step toward putting your cloud cost data directly inside the AI tools your team already uses. The feedback from customers was clear. They said engineers and FinOps teams wanted more tools and more ways to get answers from CloudZero without switching context. Today, we’re delivering more.

What Are AI Inference Costs? [And How To Manage Them]

If you’re building or running AI-powered features in production, you need a clear understanding of inference costs. Get it right, and you can turn your AI investments into profitable growth. As Larry Advey, Director of Cloud Platform and FinOps at CloudZero and a member of the FinOps Foundation Technical Advisory Council, puts it: “AI investments will only continue to grow.

NVIDIA DGX vs. NVIDIA HGX: What is the difference?

While GPUs remain among NVIDIA's flagship products, they also offer a range of other compute products beyond the dedicated graphics cards for which they are known. If you are unfamiliar with the words DGX or HGX, this blog is for you. Throughout this blog, we will cover what these terms mean in practice and when you should be using them.

Emerging Cyber Threats Every Organization Should Know

Cyber threats in 2026 are evolving faster than most organizations can comfortably manage. Attackers are using automation, artificial intelligence, and scalable attack models to target businesses of every size. What used to be handled in isolation by IT teams is now a boardroom concern. A single breach can disrupt operations, damage trust, and create long-term financial consequences. Leaders are starting to recognize that cybersecurity is not just about tools but about strategy, governance, and accountability across the organization.

7 Techniques Supporting Consistent Quality Across Web Graphics

Digital media moves fast. Maintaining a visually appealing site requires a well-defined plan. High-quality graphics build trust with your users. They keep them engaged longer. When images look pixelated or messy, your professional image suffers. You need a set of rules to keep every visual element looking its best. These techniques help you manage assets without losing speed or clarity. Focusing on a few key areas makes a big difference in how your audience sees your work. Let's explore how to maintain sharp and professional web graphics.