Operations | Monitoring | ITSM | DevOps | Cloud

Episode 13 - AI: The Hidden Layer (Part 1)

What does enterprise AI look like when the user is no longer human? In this episode of The Intelligent Enterprise, host Tom Stoneman sits down with Ash Ashutosh, CEO of Pinecone and a three-time founder, to explore the next evolution of AI infrastructure: from vector databases built for humans using chatbots, to knowledge engines designed for AI agents that need to understand context, take action, and get work done.

Five worthy reads: Brains or bots-are we forgetting how to think?

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we are exploring how prolonged dependence on AI could influence human beings' neural pathways, cognitive habits, and the behavioral changes that follows. As children, many of us would have watched the juggler at a circus in amazement. One ball became two, then three, and several more since it was a cumulative act.

Cursor outage on July 16, 2026: high load errors worldwide and how to keep working

Cursor was hit by a global “high demand” outage on July 16, 2026, returning ERROR_RESOURCE_EXHAUSTED errors that blocked AI requests for just over two hours. StatusGator caught it early, sending an Early Warning Signal at 06:49 UTC, 12 minutes before Cursor acknowledged the incident at 07:01 UTC. Here is the full picture, including the workaround that kept many users coding.

Answer any cost question faster with the Cloud Cost skill in Bits Chat

Managing cloud, AI, and SaaS costs means answering a steady stream of questions from finance, leadership, and engineering teams. What changed? Which team owns the spend? Was an increase expected? Are we still on track against the budget? When each answer requires moving between dashboards, filtering cost data by team or service, or manually correlating billing data with observability data, it can slow down investigations while costs continue to rise.

Trust, Resilience & AI: A Customer Panel with TD Bank & New York Life

What does it really take to be "the calm in the storm" during a major incident? In this candid panel from PagerDuty on Tour, Chris Conklin (Technology Executive AIOPs, TD Bank) and Sam Brinley (CVP Enterprise Cloud Solution Architect & Engineer at New York Life) sit down with PagerDuty to talk through two decades of evolution in IT operations – from the "Wild West" of early network management to today's push into AI and agentic operations.

AI-Powered Ransomware Is Here: How Agentic AI Is Changing Cybersecurity

AI-powered ransomware is becoming a reality. Researchers recently demonstrated autonomous AI agents that can scout networks, steal credentials, and accelerate ransomware attacks. In this 60-second Zero Ticket Minute, learn what this means for cybersecurity, IT operations, and the future of agentic AI. Can AI also help stop these attacks? Watch to find out.

New AI Features in Playwright (Live-Webinar)

An AI agent that can't open a browser is just guessing. Stefan from Checkly shows how giving AI coding agents a real browser via Playwright enables reliable end-to-end test generation and debugging, closing the quality gap created by faster, AI-driven shipping. The session compares Playwright MCP vs the Playwright CLI for agent workflows, showing that thanks to MCP spec changes, lazy tool loading, and skills, the two are now effectively just different interfaces to the same tool, with no real token advantage either way.

How to use Grafana Assistant with the AWS CloudWatch data source

Grafana Assistant meets AWS CloudWatch! In this video, Staff Software Engineer Ivana Huckova shows how to use Grafana Assistant, the AI agent built into Grafana Cloud, with the Amazon CloudWatch data source. Watch her query CloudWatch metrics and logs in plain language, build dashboards in seconds, and troubleshoot AWS resources — no query syntax required.

Is Your Network Infrastructure Ready for Agentic AI?

Artificial intelligence is evolving faster than most organizations anticipated. Just a few years ago, enterprises were experimenting with machine learning models and predictive analytics. Then came generative AI, enabling organizations to create content, accelerate workflows, and unlock new productivity gains. Today, we're entering the next phase: agentic AI.