Operations | Monitoring | ITSM | DevOps | Cloud

MCP and A2A: What They Are and Why They Matter for Autonomous IT

MCP and A2A are the two protocols that make agentic AI governable at enterprise scale. One controls how agents use tools, and the other controls how agents work together. AI in the enterprise is no longer confined to chat windows. It’s operating inside incident queues and automation pipelines. Increasingly, teams are using AI agents to take action: detecting incidents, executing remediations, updating tickets, coordinating across systems.

5 Ways You Can Improve Your Shipping Operations

No business can be truly successful if they have not optimised its shipping operations. In fact, without optimisation, this facet of your organisation can cost you valuable resources such as time and money. With that in mind, check out our suggestions on how you can improve the shopping operations in your organisation, below.

How Long Does Deep Research Take? We Timed 5 Tasks With & Without AI

How long does deep research take? That's a million dollar kind question if you've ever lost a weekend to digging through sources for a report. You already know the pain of hours of searching, reading, and synthesizing, only to wonder if you missed something crucial. We gathered experiment data comparing traditional research methods against modern AI tools across five common professional tasks. The exact time savings we measured might surprise you, and they reveal how AI is quietly redefining what it means to be a deep researcher.

Evaluating Observability Tools for the AI Era

Every observability vendor has an AI story right now. Most have an MCP. Many have a chatbot. All have a demo where the AI finds the root cause of an incident in thirty seconds and everyone in the room nods. In the context of a public demo, these tools look almost identical. Ask the AI a question, the tool returns an answer, and the engineer fixes the bug. Impressive. But if you buy based on the demo, you may end up with an AI layer that looks great on a call and disappoints in production.

The Hidden Cost of AI Productivity: When Efficiency Turns Into "Brain Fry"

A new HBR study reveals that the race to build and manage AI agents may be pushing knowledge workers toward a new form of cognitive overload. If you spend any time on LinkedIn these days, you’ve probably seen the same type of post over and over. Someone proudly announces they built an AI agent that now writes their emails, analyzes data, drafts presentations, and maybe even ships code.

How Developers Build a Meaningful Career in the Age of AI

What does a meaningful developer career look like in the age of AI? We brought together four experts to answer exactly that. In this GitKon panel, GitKraken CMO Kate Adams moderates a conversation with Leon Noel (Managing Director of Engineering, Resilient Coders), Danny Thompson (Director of Technology and host of The Programming Podcast), Maggie Hunter (Recruitment Lead, GitKraken), and Dimitry Fonarev (CEO, Testkube) to explore how software engineers can future-proof their careers, grow their skills, and navigate an industry that is changing fast.

Why Generic AI Fails in Ops: What Trustworthy Actually Requires

Enterprise operations reached a point where complexity outpaced human interpretation and outgrew the capabilities of generic AI. As environments became more distributed and interdependent, every incident, anomaly, and degradation produced ripple effects across systems that require context, lineage, and reasoning. Yet most AI models were not built for this reality. They were trained for general knowledge tasks, not the deeply connected operational truths that define enterprise performance.