MCP and A2A: What They Are and Why They Matter for Autonomous IT
MCP and A2A are the two protocols that make agentic AI governable at enterprise scale. One controls how agents use tools, and the other controls how agents work together. AI in the enterprise is no longer confined to chat windows. It’s operating inside incident queues and automation pipelines. Increasingly, teams are using AI agents to take action: detecting incidents, executing remediations, updating tickets, coordinating across systems.