Artificial intelligence (AI) is seemingly everywhere in today’s tech landscape. The hype cycle is in full flow, especially regarding the use of large language models (LLM) for generative AI like OpenAI ChatGPT, Google Gemini and Anthropic Claude. Indeed, many tech companies are determined to add LLM into products where it sometimes seems tacked on.

Generative AI and large language models (LLM) are fundamentally changing the way we interact with data, especially in the realm of Kubernetes and observability. These technologies are reshaping our field, and there is a lot to understand and unpack so organizations like yours can make sense of it all. What data is important, and what isn’t? How can LLMs make my day-to-day easier, and what do I need to do to ensure I don’t get overwhelmed?

In the last few years, there has been a remarkable expansion in the benefits Artificial Intelligence (AI) offers. AI’s influence is pervasive everywhere, from voice-activated virtual assistants like Siri, Google Assistant, and Alexa to recommendation systems such as those employed by Netflix, Amazon, and Instagram and phone cameras that can provide real-time translation of text, signs, and menus. Nearly 77 percent of devices today use AI technology in one form or another.

AI has been the biggest macro-trend in technology for some time now, and the observability space is no exception to this rule. Just look at the findings of the 2024 Observability Pulse Report; it’s evident that organizations are hungry for AI capabilities that help address pervasive issues of observability process maturity, the talent shortage, ever-increasing MTTR, and the skyrocketing cost of observability.

In the ever-evolving world of network operations, staying ahead of the curve is crucial. With the exponential growth of data, increasing complexity of networks, and rising demand for seamless connectivity, traditional network management methods are becoming insufficient. Artificial Intelligence (AI) is the transformative technology poised to radically transform network operations. By integrating AI into network management, organizations can achieve unprecedented efficiency, reliability, and performance.

SolarWinds has launched AI by Design, a dynamic framework for integrating artificial intelligence (AI) into our IT management solutions. AI by Design consists of four fundamental principles: Privacy and Security, Accountability and Fairness, Transparency and Trust, and Simplicity and Accessibility. In the second installment in our series exploring this exciting new paradigm, we’ll examine how SolarWinds places the safety of our customers’ data at the center of our strategy for ethical AI.