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AIOps

The latest News and Information on AIOps, alerting in complex systems and related technologies.

bigpanda

Operationalizing AI for IT operations

Nov 6, 2024 By Conor Castronovo In BigPanda
Advances in artificial intelligence are rapidly transforming the IT operations landscape. According to Enterprise Strategy Group, 85% of organizations use or plan to deploy AI across many functional areas, including IT operations. Among its many benefits, AI can help ITOps teams: AI has immense potential to transform how IT operations, service management, and infrastructure teams function. Adoption is the first step toward creating organizational change.
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pagerduty

Building Operational Resiliency in Higher Education with AIOps

Nov 1, 2024 By Devin Sickler In PagerDuty
The higher education industry is experiencing significant transformation. Colleges and universities have embedded digital tools across their academic environments to provide exceptional experiences for students, faculty, and staff. As technology becomes more integral to education, maintaining efficient, secure IT operations while ensuring 24/7 availability presents new challenges for institutions to manage.
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bigpanda

How to normalize data for incident management

Oct 31, 2024 By BigPanda In BigPanda
Handling IT alert data can feel like you’re drowning in information. The average BigPanda customer uses more than 20 observability and monitoring tools. Between system logs and user reports, an overwhelming amount of information is coming from all directions. That’s why normalizing data is such a critical part of IT operations. Data normalization in IT incident management involves putting data from various tools into a standard format.
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bigpanda

Incident response plans: Benefits and best practices

Oct 30, 2024 By BigPanda In BigPanda
The primary objective of an IT incident response plan is to clarify roles and responsibilities, communication protocols, escalation scenarios, and technical steps to minimize further damage and safeguard business operations. The plan formally defines guidelines, procedures, and activities for identifying, evaluating, containing, resolving, and preventing IT incidents. Whether they cause intermittent errors or global service crashes, IT incidents can severely disrupt service quality and cause outages.
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digitate

Digital Workspace Sustainability: Tracking Carbon and Energy Consumption for IT Sustainability Goals

Oct 30, 2024 By Rahul Apte In Digitate
As the world moves towards sustainability, IT operations and digital workspaces are becoming critical in achieving corporate sustainability goals. The digital transformation of businesses—especially in light of hybrid and remote working models—has increased the demand for IT infrastructure, which in turn raises concerns about energy consumption, carbon emissions, and environmental impact.
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Reduce alert noise and resolve incidents faster with ignio Event and Incident Management

Oct 30, 2024 By Digitate In Digitate
Eliminate noise, gain actionable insights, and remediate issues before they impact your business Are you struggling with huge volumes of events and alert noise in your IT Operations? Most enterprises today face challenges in maintaining operational IT resilience and ensuring continuous service availability due to the sheer volume of IT events coming for different monitoring and observability tools.
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ScienceLogic

ScienceLogic Wins TrustRadius's 2025 Buyer's Choice Award

Oct 29, 2024 By ScienceLogic In ScienceLogic
At ScienceLogic, we’re dedicated to leveraging innovation to enhance customer satisfaction. Our mission is to transform the complexity of IT operations into a streamlined and straightforward workflow, empowering our customers to focus on what matters most. We’re thrilled to see this commitment recognized with the 2025 TrustRadius “Buyer’s Choice” Award (formerly the “Best of” Awards), a distinction we previously received in 2022 and 2023.
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Unveiling Innovation - Digitate's Flamingo Release

Oct 25, 2024 By Digitate In Digitate
Join Rahul Kelkar, Chief Product Officer, and Avi Bhagtani, Chief Marketing Officer of Digitate, as they unveil Digitate’s latest ignio Flamingo release. This significant advancement underscores our commitment to empowering autonomous enterprises through enhanced capabilities, closed-loop automation, and AI-driven solutions. In this video, discover how our cutting-edge generative AI features address real IT challenges by enabling proactive problem-solving, automating responses to recurring issues, and generating intelligent insights for informed decision-making.
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bigpanda

Five core incident response phases for ITOps

Oct 24, 2024 By BigPanda In BigPanda
Effective IT event management is about more than restoring services. Managing and mitigating threats involves a comprehensive approach with five incident response phases: It’s crucial to take a structured approach to addressing disruptive events. Incident response involves multiple phases to minimize the impact and prevent service outages. An “incident” is any event that disrupts normal operations or threatens your information systems.
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ScienceLogic

Comprehensive Observability: Key User Experience Metrics to Monitor in Cloud Environments

Oct 24, 2024 By ScienceLogic In ScienceLogic
As we conclude our three-part series on key observability metrics ScienceLogic monitors, this blog focuses on the analysis and impact of user experience (UX) metrics to shed light on their business impact. Whether it’s an internal business application or a customer-facing platform, a seamless and efficient user experience can significantly impact satisfaction, productivity, and loyalty.
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