Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

From Detection to Resolution: How Selector + Itential Deliver AI-Driven Observability and Automated Recovery

Every second counts when it comes to detecting, diagnosing, and resolving network incidents, yet many teams still find themselves stuck in reactive mode, drowning in alerts, manually writing scripts, and managing tickets across disconnected systems. This is where Selector and Itential come in. Together, Selector and Itential deliver a powerful, enterprise-ready solution that closes the loop between detection and action.

How AI + Automation Are Paving the Way for Autonomous Networks

Network management teams are drowning in alerts, tickets, and manual escalations—slowing MTTR, driving up costs, and jeopardizing service quality. But the rise of AI-driven automation is changing the game. In this webinar replay, experts from Grokstream and Resolve will discuss how AIOps and automation are shaping the future of autonomous networks. Join Josh Kindiger and Ari Stowe to see firsthand how AI can reduce noise, detect root causes, and trigger end-to-end remediation without manual effort.

Agentic ITOps: The smarter alternative to outsourcing L1 operations

The complexity of modern enterprises has pushed IT operations to the limit. Hybrid cloud environments, CI/CD pipelines, microservices, and agile methodologies revolutionized IT, but caused an explosion of scale and data fragmentation. This complexity simply cannot be managed by legacy tools or manual ITSM processes designed for monolithic systems and static infrastructures.

5 Use Cases Requiring Transformative AIOps Tools

As infrastructure grows in complexity, the demand for intelligent, autonomous operations is no longer optional. AIOps tools help IT organizations sift through data noise and detect what matters. But insights alone don’t close the loop. Without automation, even the most accurate prediction still relies on humans to triage, decide, and resolve. This is the gap intelligent automation fills.

Observability 2.0: Seeing More, Knowing More, Fixing More

The era of scattered monitoring tools and fragmented operational visibility is over. As hybrid and multi-cloud environments have become the norm rather than the exception, traditional observability approaches—siloed metrics, isolated logs, and disconnected traces—can no longer keep pace with the complexity of modern IT infrastructure. Organizations today need more than just monitoring.

Watch RITA (Resolve IT Agent) fix VPN issues in seconds! #itautomation #ai #agenticai

Say goodbye to ticket chaos. Meet RITA. RITA (Resolve IT Agent) is your intelligent frontline assistant—built to deflect L1 tickets, resolve routine requests instantly, and slash MTTR across the board. In this live demo clip, watch Derek Pascarella, our Global Director of Sales Engineering, show how RITA fixes VPN issues in seconds—no human handoff, no ticket backlog. Ready to fast-track your journey to Zero Ticket IT? This is where it starts.

Why Clarity Demands More Than Dashboards

Despite years of investment in observability stacks and AI dashboards, most IT organizations still struggle with one uncomfortable truth: they can’t identify root cause in real time, and they can’t explain how technical failures impact the business. Not in dollars. Not in user flows. Not in boardroom language. What’s worse, they often don’t realize what they’re missing.

How Network Configuration Automation Improves Security and Efficiency

Let’s face it: the modern enterprise network is a leviathan. No longer just a collection of routers and switches, today’s networks span multiple clouds, hundreds of SaaS applications, and countless IoT devices—supporting a workforce that could be anywhere.