The importance of effective data analytics within an organization is widely accepted by business leaders at this point. With use cases for data analysis spanning every department—from IT management, financial planning, marketing analytics, and so on—the right data analytics tools can have a significant impact on a company’s profitability and growth.

Maybe you have used the previous blog post about generating smarter episodes in ITSI using graph analytics and want to know what else you can apply ML to. Maybe you’re still swamped in alerts even after using the awesome content pack for monitoring and alerting. Maybe your boss has told you to go read up on AIOps…. Whatever the reason for finding yourself here this blog is intended to help you identify the “unknown unknowns” in your alert storms.

Status updates are a crucial part of your status communication, and at Statuspal we proud ourselves at supporting a wide range of options for how our customer’s notifications get delivered, today one more (a highly requested one) comes to live: SMTP external servers integration.

“We wanted to have something directly on-prem and exchange our physical servers for virtual ones. Enterprise Alert ensures higher internal flexibility for our technical teams. The product was easy to implement and just as easy to use.” Gregory Beterams, NRB Group

SLA basically means a Service Level Agreement. It’s a formal agreement between you and your customer. It basically describes the reliability of your product/service so you can have a formal agreement which basically says our product will be online 99 percent of the time annually and if we fail to achieve that objective we will give 30% of your annual license fee back. SLA’s also include penalties in the contract.