Operations | Monitoring | ITSM | DevOps | Cloud

This video demonstrates how the OnPage + Freshservice integration helps IT and support teams respond faster to urgent incidents and critical tickets—without changing their existing Freshservice workflows. Freshservice is often the system of record for incidents and service requests, but dashboards and email alerts aren’t always reliable when something requires immediate, human acknowledgment, especially after hours. That’s where OnPage comes in.

For many engineering teams, Slack is the nerve center of daily work. It’s where incidents are discussed, decisions are made, and collaboration happens in real time. But when it comes to error alerts, Slack can quickly turn from helpful to overwhelming with noisy, context-poor notifications that developers learn to ignore. By integrating Rollbar with Zapier AI, teams can transform raw error data into clear, actionable, and meaningful Slack messages, resulting in faster triage, less alert fatigue, and smoother developer workflows.

OnPage 2025 Year in Review | Clinical Communication, On-Call & Incident Response ( What’s New in OnPage (2025): CC&C, On-Call Scheduling & Critical Alerts ) In this video, Ritika from OnPage's Product Marketing, walks through the key OnPage product enhancements released in 2025 across clinical communication & collaboration (CC&C), on-call management, and critical incident alerting. The updates shown here are designed to help on-call teams communicate clearly, reduce alert fatigue, and respond faster during high-priority events.

In this tutorial you will learn how to link alert rules to time series panels for better visualization. Don't miss the rest of the "Get started with Grafana Alerting" series! Each part dives into a different feature to help you get the most out of alerting in Grafana.