Close to IT 400 professionals from some of the most prominent enterprises in the retail, financial, technology, pharma and manufacturing industries attended our “Face of IT Ops from Home” virtual conference, enjoying a keynote session featuring Sony Playstation and State Farm Insurance, and three breakout sessions with Ulta Beauty, AWS and BlackRock 3.

Taking economics into account Most enterprises consider economics when deciding which AIOps platform to purchase. Often, their conception of economics is narrow, reduced to the resolution of three issues: 1) the cost of the technology; 2) its ability to replace human labor; and 3) its ability to displace deployed products and, hence, defray future maintenance and subscription charges. In other words, AIOps economics becomes almost entirely a matter of cost.

If you are using InfluxDB to monitor your data and systems, then alerts may be an essential part of your workflow. We currently have a system for monitoring your data whether it enters a critical or non-critical state. Here I’m going to give a detailed guide on setting up alerts using our InfluxDB Cloud product as well as some best practices for having a good experience using alerts.

You may already be using Splunk to ingest data and generate alerts and dashboards so you can take quick action on problems, but did you know you can quickly start a VictorOps trial and in three easy steps, have great Splunk alerts escalated to the right teams and people with a mobile app notification, SMS message or a live phone call?

“The way we work has changed forever.” Those are words that our CEO Jennifer Tejada used in her interview with Yahoo Finance a couple of weeks ago. Those words made me stop and think about how much of our customers’ daily work has changed irreversibly. Working from home has changed from a luxury to a necessity, so how do folks in the IT world adapt to this change?

The IT landscape is constantly evolving. A tool that is heavily used this month, may be virtually obsolete the next. In a such a dynamic ecosystem, the methods used to implement these tools are unique to every organization. Therefore, it has become crucial for organizations to implement an incident response process that incorporates any combination of tools, even those that are highly siloed and departmental.

So much of the digital transformation conversation is naturally focused on technology, but technology alone isn’t transforming any business. The rest of the story depends on the people and evolving the culture to drive adoption, champion benefits, and advocate for wider acceptance. Driving change organizationally to implement wide-scale IT automation and AIOps starts with developing the right message.