BigPanda Year End 2018
2018 has been incredible for our Pandas! We grew our team, achieved amazing things and bonded along the way. We can’t wait to see what 2019 has in store for us.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
A Customer Centric Approach To Incident Response
When it comes to Software as a Service (SaaS), incident response and resolution (or there lack-of) is often the make-it-or-break-it moment for your customers that either leaves them enamored with your company culture, or dejected and looking for an excuse to leave.
The Cost of Operational Immaturity
Digital operational maturity is defined as an organization’s effectiveness at real-time work and ability to focus on performance metrics that improve as the organization becomes more adept at responding to incidents. Based on extensive research and nine years of industry data, in conjunction with a survey of 600+ respondents from across industries, PagerDuty developed a model that identified the four following levels of operational maturity.
We're Rebranding Anodot - Here's Why
A little more than four years ago, Anodot started applying advanced AI/ML and unsupervised learning technologies to simplify monitoring challenges for DevOps teams. Today our company has customers from a variety of verticals and departments harnessing our unique platform to monitor business health, user behavior, product usage, IT ops, machine learning processes and even IoT.
Jira Ops timeline feature
The Jira Ops timeline is great for getting team members up to speed fast during an incident and giving stakeholders a clear record of what’s happening in the response effort.
2019 Business Predictions: Is AI the Future of ITSM?
2019 could be the year of artificial intelligence (AI) in IT service management (ITSM). To better understand why this may be the case, let’s take a closer look at AI, how it works and the benefits associated with it.
OnPage's Top Healthcare Blogs of 2018
It’s no secret that we, at OnPage, are passionate about healthcare and the clinical professionals that make the industry go ‘round. It’s through our appetite for this industry, which lead us to publish several, interesting blogs about healthcare and its related topics in 2018. It’s been a successful year and we look forward to 2019, filled with a fresh batch of healthcare posts.
Get to Know Jira Ops and QA Combined
Jira Ops is a unified incident command center to give IT Ops and DevOps teams a single place for incident response coordination. This video walks you through a full Jira Ops demo, including how to use Jira Ops with your team. And how to manage a full incident workflow, from first alert to resolution and postmortem.
At the Center of Real-Time Operations: Using PagerDuty's new Atlassian Integrations
Over 3,000 Atlassian users count on PagerDuty’s 300+ integrations to power their end-to-end real-time digital operations—and we’re excited to launch a comprehensive set of integrations for the Atlassian suite, which allows Atlassian users to add PagerDuty’s real-time digital operations capabilities to their everyday work.
IBM & PagerDuty: Driving Real-Time Operations Excellence
PagerDuty has been in the business of real-time work for almost a decade, and we’ve developed a maturity model that complements DevOps benchmarks and research such as the DORA State of DevOps report. The model uniquely focuses on real operational practices implemented by best-in-class organizations, including key criteria for success across the domains of culture, knowledge sharing, customer orientation, and technology.