SAN FRANCISCO – July 16, 2018 – PagerDuty, a global leader in digital operations management, today announced that it has expanded its collaboration with Amazon Web Services (AWS) and is now available on AWS Marketplace. This enables AWS customers to purchase subscriptions to PagerDuty more easily and quickly.
Oftentimes, enterprises struggle to notify customers, employees, partners and other key stakeholders about incidents. Yet failure to maintain constant communication with key stakeholders may slow down incident response. Worst of all, a lack of communication may put customer relationships in danger and lead to revenue losses, brand reputation damage and other long-lasting business issues.
Last month, Atlassian attended SITS 2018, The Service Desk and IT Show. We staffed a busy booth, demoing our software and learning about challenges facing the support managers, analysts, IT directors, and CTOs in attendance. Our own Principal Solutions Engineer, Paul Buffington, also spoke to an overflowing crowd about best practices for incident management. We sat down with Paul to get his thoughts on some of the most noteworthy ITSM trends.
Announcing the following new integrations: Microsoft Active Directory, Statusy
In our previous article (How to Scale and Manage Millions of Metrics), we looked at correlations in terms of name similarity, but there are other types of similarities that occur between metrics.
Today we’d like to take you through some of the advantages of using one of our newest integrations for getting StatusCake alerts: Microsoft Teams.
OpsGenie and ConnectWise have a bidirectional integration that brings value to your teams by allowing you to manage incidents with ease and speed, notify the right people of ConnectWise alerts at the right time according to schedules and escalations, and the integration’s bidirectional functionality allows information to both be sent to and from OpsGenie and ConnectWise.
Today we’d like to shine the spotlight on another of our great integrations for receiving StatusCake alerts to your mobile device or browser. It’s a great integration to use if you’d like to get your alerts from StatusCake completely free of charge, and has a rich selection of features on both the free and pro plan (which comes at a subscription cost for more advanced users).
