StatusHub is a flexible incident (crisis/status) and event communication tool that helps you keep your impacted staff and end users updated effectively Its efficient communication mechanisms create a beneficial environment of trust and transparency for the people that rely on your company.
Every company depends on tools that help them do their jobs. HR tools, CRMs, chat & collaboration tools, business intelligence tools, marketing automation tools… the list goes on. Bringing another tool into the mix involves approval processes, buy-in from execs, and the occasional boss-nudging for her credit card.
Long gone are the days of manually monitoring an inbox and deciphering which alerts require attention or action. However, when adopting or migrating to a new tool, it can seem like a daunting process to set up all of your teams, integrations, and notification settings. OpsGenie is here to help. We offer dedicated Pre-Sale Engineers and Customer Success Engineers who will help you identify your bottlenecks and precise needs within OpsGenie.
Our final Monday update of July and although many of our customers are heading off on summer vacation not only are we here monitoring your websites 24/7, but we’ve got some exciting new features and improvements happening over the holiday break.
Customers are the lifeblood of a successful enterprise. Yet too often, enterprises fail to keep their customers up to date during an outage. In these scenarios, enterprises risk alienating customers and losing them to rivals. To better understand why this may be the case, let’s consider an example.
Miscommunication isn’t just about the frustration that ensues when direction isn’t followed or understood by colleagues. For the healthcare industry, miscommunication could mean the loss of billions of dollars and endangering the lives of patients. That’s why physicians must implement a clinical communication solution to avoid the risks associated with poor, care team collaboration methods.
Organizations are drowning in alerts, incidents, and chaos that prevent them from doing their jobs and serving their customers. Notably, for businesses who operate always-on services, an outage or downtime can be devastating to their bottom line, not to mention a poor experience for their customers and users.
