Everywhere you look, you see something to do with software and applications. But for all this software to work well, the people behind them have to know how they work. For a software developer, this comes as no surprise. They need to know how their code is working when deployed. Before the software deploys, they want to iron out errors, so they don’t become problematic and frustrate customers.

In the internet-driven economy, businesses rely on applications for different functions in the customer, partner, and employee spheres. Over the years, such applications have become more functional, faster, and user-friendly. However, end users still encounter slow loading pages, transaction failures, and esoteric error messages. These errors cause inconvenience to the users and lead to significant financial and reputational losses.

Application Performance Management is all about gaining a complete picture of your applications' inner workings so you can make sure they're performing as they should. APM tools make it easier for developers to spot issues that are preventing their applications from providing outstanding user experiences. Furthermore, these monitoring services can help to limit the danger of fatal outages and downtime, which can be extremely costly for any company.

As we indicated in our previous blog, AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics.