Operations | Monitoring | ITSM | DevOps | Cloud

Near-instantaneous performance. Silky smooth user experience. This is what your digital users are expecting from your web application. If they perceive slowness or encounter failures in their user experience, they will readily switch to a competitor. Failures are a fact of life. The SRE (site reliability engineering) movement is helping craft modern digital systems that are engineered for resilience to failures.

Thinking about breaking into the DevOps space? DevOps has become one of the biggest tech buzzwords. Tech giants – like Facebook, Amazon, or Google – have numerous open positions for DevOps engineers. But it is a competitive field to break into. So if you’ve been prepping for DevOps roles, here are some of the most common interview questions (and potential answers) to expect, including.

Kubernetes has quickly grown in popularity, also due to its flexibility and power as a container orchestration system. It can scale virtually indefinitely, which has enabled it to provide the backbone for many of the world’s most popular online services. Plus, it is accessible and easy to set up. But, Kubernetes also comes with a few challenges in production.

Founded in 2015 with a mission to “empower eCommerce businesses to deliver a top-notch customer experience,” Gorgias is a multi-channel eCommerce helpdesk service for small to medium businesses. Among their core values are ownership, excellence and a customer-first mindset, and CTO and co-founder Alex Plugaru understood from day one that, for engineering teams to be successful, the tools he set them up with had to facilitate that.

In today’s tech-savvy world, apps not only add value to your brand but are also required to deliver fast responses and real-time problem solving with 24/7 availability. If your business relies on software applications for day-to-day operations, application performance monitoring (APM) is critical. APM tools allow you to pinpoint performance issues quickly, ensuring peak app performance.

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Alongside myself, Peter Claridge from eG Innovations and Simon Binder, digital workplace architect at Cygate and co-founder of the community-oriented AVD TechFest, were answering Azure Virtual Desktop questions.

There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. Many of these tools are open source or freeware. Over the years, the functionality of many of these open source tools have improved greatly. In this blog, we highlight the top open source IT monitoring tool options and discuss their pros and cons.

Earlier this year Gartner published a report discussing OpenTelemetry and its place in enhancing Application Performance Monitoring (APM).

Virtual collaboration is the new name of the business game in 2022, with at least 25% of employees in the US predicted to be working remotely by the end of the year. As the Work-from-anywhere movement continues to grow and online meetings become the industry standard, remote employees increasingly rely on access to SaaS and mission-critical services directly from the Internet.