Ten years ago NewRelic, DataDog, Splunk, Dynatrace and SolarWinds built tools we loved to use. They were easy to implement and solved problems quickly and efficiently. Each company was known primarily for a single, well-conceived product. NewRelic’s APM. Splunk’s log file analyzer. DataDog’s server monitor. SolarWinds’ network performance monitor. These companies were beloved by users during the 2000s. Fast forward to 2020 and the world is very different.

Last week, Cisco announced its intent to acquire ThousandEyes, Inc., marking a major milestone as we build toward our vision to provide a Central Nervous System (CNS) for IT. Learn more about what that means for your business.

Citrix technologies are often used by remote employees or collaborators to access corporate applications and desktops. Citrix access is session oriented – a session is established at logon time and a connection between the client and the server/desktop being accessed is maintained for the duration of the session. User access to Citrix apps and desktops is highly interactive – mouse clicks, keystrokes, etc. all have to go from the client to the server/desktop to be processed.

It’s probably true to say that if you asked an average user what makes a great web application, they’d probably say “speed.” But speed is the probably the least important aspect of an extensive rundown of elements. Factors like application development and rendering in the program are probably higher on that list. And what makes up a great performing application? And when something goes wrong, how do you know?

We interviewed 1,000 IT professionals around the world to see how the pandemic is impacting business continuity efforts. Here's what we learned.