Operations | Monitoring | ITSM | DevOps | Cloud

At Catchpoint, our mission is to provide customers with actionable data that will help them reduce MTTR and maintain a positive digital experience. We measure "from where the users are" to ensure the data reflects real end-user experience. As someone that's part of the Catchpoint on-call chain, this is extremely important to me. I do not want to be woken up at 2 AM because a server is misbehaving, only to find out that the application failed over gracefully and no users were impacted.

Amazon WorkSpaces enables you to provision virtual, cloud-based Microsoft Windows or Amazon Linux desktops for users. WorkSpaces eliminates the need to procure and deploy hardware or install complex software. You can quickly add or remove users as your needs change. Users can access their virtual desktops from multiple devices or web browsers.

In the digital age, the speed and performance of apps and websites have a huge impact on the customer experience. To ensure a high level of quality, Application Performance Monitoring (APM) refers to the process of tracking the performance and availability of software systems. Let’s look at what Application Performance Monitoring is, how AI and machine learning are being applied to stay ahead of the competition, and several real-world use cases.

For me, it’s been 20 years since eG entered the US marketplace-at that time, I was one of their first customers and have remained close to them ever since. For a company to survive two decades in an unbelievably complex and competitive performance monitoring landscape is no small feat, and I believe we are still a ‘gem’ in an often confused and fragmented marketplace.

Enhancing digital performance has become a major priority for organizations today. Limited in-person interactions have forced people to depend on applications for their day-to-day needs. This is why an optimal digital experience has become synonymous with an organization’s ability to thrive. At ManageEngine, we are constantly focused on evolving and adapting to shifting technology trends.