Operations | Monitoring | ITSM | DevOps | Cloud

We’re thrilled to have earned the distinction of being recognized as a Customer’s Choice in the October 2020 Gartner Peer Insights’ ‘Voice of the Customer’: Network Performance Monitoring & Diagnostics (NPMD) category Gartner Peer Insights’ Customer Choice distinctions “recognize vendors and products that are highly rated by their customers.” Everyone thinks they have happy customers, but how do they know they do?

Nowadays, regardless of what type of business you run, you probably rely on a number of applications to make it through the day. Applications are key components of many computer networks, meaning it’s important that they function properly and don’t crash or lag. For this reason, many companies invest in application performance monitoring to prevent costly application issues and downtime.

Since its beginning, Obkio's solution focused on Network Monitoring with the Network Performance Monitoring and Network Device Monitoring feature sets. With these features, IT teams can monitor and troubleshoot intermittent network issues with precise network metrics including some Quality of Experience (QoE) metrics based VoIP Quality and MOS Score.

Raygun’s Launch Notes are your regular round-up of all the improvements we made to Raygun last month — from significant features to performance updates.

Digital transformation is changing the way companies do business, putting pressure on IT to continually monitor and manage the performance of applications delivering business-critical services. IT managers are responsible for making sure applications in today’s increasingly complex IT environment are running as fast and efficiently as possible. Poorly performing applications must be optimized for companies to leverage the benefits of digital transformation.

Given the increasing complexity of network architecture and IT infrastructure, application performance management (APM) solutions have become a critical element in the toolbox of IT managers, DevOps, and developers. And, for good reasons. APM can pay handsome dividends in terms of quickly resolving bandwidth constraints, availability issues, and enhancing the credibility of your business.

Project owners and developers turn to open source APM tools to lessen the cost of application performance monitoring. In this entry, let’s examine the attributes of these open source tools. Years ago, traditional APM solutions were designed for IT only, particularly network operations. The APMs were used to monitor data to ensure the network’s Quality of Service(QoS). However, the landscape has changed.

When it comes to releasing new features out into the wild, developers and managers alike need to toe the line between speed and performance. Take an all too common situation, where sales submits a high priority ticket to the development team that's a blocker for an enterprise deal coming through the pipeline.

Software applications are increasingly critical for businesses today. They perform key customer-facing roles, power back-office activities, and help us gain greater insight into business activities. Using software gives us greater efficiency and leverage, but can come at a cost in terms of transparency. It can be hard to see how well customers are being served, where they are struggling, or understand why parts of the business aren't working as expected.