Never Run Out of Equipment with Hector!
When every second counts, running out of equipment is simply not an option. With Hector, always stay one step ahead - and keep your peace of mind. Ready to say goodbye to unexpected shortages?
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The latest News and Information on Asset Management, Device Management and related technologies.
Alloy Navigator Walkthrough: Service Desk Customer Perspective
See Alloy Navigator through your end users’ eyes—whether internal employees or external customers. This quick walkthrough shows how effortless it is to report issues, request IT services, and find answers. Intuitive, multilingual, easy-to-brand interface, so users see it as part of your corporate site Effortless ticket creation and tracking Email and push notifications Build-in knowledge base Role-specific service catalogs Convenient equipment reservations Announcements and one-click approvals Mobile app for end users Smart AI assistant (coming soon)
self healing bots in 70 seconds #shorts
Self-Healing Bots in 70 Seconds Ivanti Neurons offers customizable bot templates for various tasks, enabling users to create bots through a low-code, no-code workflow editor. A disc cleaner bot example illustrates how automation can manage device clutter and track performance metrics. Multi-stage bots enhance user interaction, providing real-time progress updates on device processing. The Ivanti bot library further expands automation options for users to explore.
How to Calculate IT Equipment Depreciation
Managing IT equipment is a crucial challenge for businesses, especially in a context where devices such as laptops and printers quickly become obsolete. Understanding and optimizing the depreciation period of these assets is essential for accurate accounting and cost control. This article explores the basics of depreciation calculation, the different methods used, and why adopting management software can transform your tracking process.
Cybersecurity Vulnerabilities: Key Trends and Strategies
Cybersecurity Vulnerabilities: Key Trends and Strategies.
How to Improve Inventory Management: 7 Tips for Your Organization
Managing inventory efficiently is crucial for any business, from small retailers to large enterprises. A well-optimized inventory management system can streamline operations, reduce inventory costs, and improve profitability. In this guide, we’ll explore the best strategies for effective inventory management, highlighting how inventory management software can save time, reduce errors, and enhance real-time decision-making.
ITSM vs. ESM: The Differences
And how to apply these two concepts to improve service delivery across departments.
AI Translation in Seconds #ai #translate
Break language barriers inside your Service Desk! AI instantly translates your messages or descriptions, making it simple to stay connected with your teammates and users. In this video, we used gpt-4o for completion and translation. Perfect for global IT support teams, help desks, and service desks who need fast, reliable communication without the language gap. AI translation and other AI-powered writing assistance arrived in the Fall 2024 release of Alloy Navigator, available in both Enterprise and Express editions.#AlloyNavigator.
As Nate Payne says, "There are no tech problems, only business problems" #itmanagement
TEDx speaker Nate Payne from our IT Leadership Lab livestream.
What is ITSM? Learn in 5 Minutes with Simple Terms .
What is ITSM? In this beginner-friendly video series, we break down IT Service Management in the simplest terms possible so you can understand how it impacts businesses today. Whether you’re a student, IT professional, or business owner, you’ll learn the fundamentals of ITSM, its key processes like incident management, change management, and service request handling, and why it’s essential in 2025’s fast-paced digital world. By the end, you’ll know exactly how ITSM streamlines operations, reduces downtime, and improves service quality.