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The latest News and Information on Asset Management, Device Management and related technologies.

AI-Suggested Solutions in Seconds #shorts #AI #itsupport

AI-suggested solutions in Alloy Navigator surface answers from past tickets and knowledge base articles—fast. No guessing, no digging! Get quick, relevant suggestions based on your team’s real history and keep internal knowledge alive, even when people move on. In this video, we used gpt-4o-mini for completions and text-embedding-3-large for generating embeddings from OpenAI. Works great for IT support teams, help desks, and service desks looking to automate responses, improve resolution times, and make the most of their internal knowledge.

Top 15 Computer Inventory Software to Track Computers in 2025

Keeping track of every computer in your organization can quickly turn into a messy task, especially as your team grows or hardware gets moved around. That’s where computer inventory software comes in. These tools help IT teams stay on top of their assets, streamline maintenance, and prevent costly surprises. In this guide, we’ll break down what computer inventory actually means, what computer inventory software does, and how to choose the right tool for your needs.

How to Upgrade RAM on Your Laptop or PC

Boost your computer’s speed and efficiency with this step-by-step guide ton how to upgrade your RAM. Whether you're using a laptop or desktop, we’ll walk you through assessing your system’s needs, choosing compatible RAM, and safely installing it for maximum performance. Learn how more RAM enhances multitasking, gaming, and productivity—plus tips to avoid common pitfalls. Chapters: Introduction 00:01 Assessing your RAM needs 00:27 Types of RAM and Compatibility 00:52 How to upgrade your RAM 01:24 Conclusion 02:19.

Is Your ITSM Environment Ready for Agentic AI? Probably Not (Yet)

Agentic AI is making waves across various industries, and its potential to transform ITSM is undeniable. With all the talk about agentic AI capabilities, you are probably daydreaming about streamlining ITSM processes through automated incident management, automated change risk analysis, improved efficiency through service desk automation, or enhanced service quality with predictive maintenance. But you also may start to wonder: How real is all of this? Is my organization truly ready for agentic AI?

RFID Fixed Reader Scanning Made Easy with Asset Infinity

Experience seamless asset tracking using RFID fixed readers integrated with Asset Infinity. In this video, we’ll show you how our platform enables real-time asset scanning, automated data capture, and instant location updates—perfect for warehouses, data centers, and enterprise environments. What you’ll see: Live RFID fixed reader scanning in action Automatic asset detection How Asset Infinity logs asset details with user details and picture.

What's New with NinjaOne MDM for Mac OS

NinjaOne 9.0 Week, Day 1: What's New with NinjaOne MDM for Mac OS Welcome to the first installment of "9.0 Week", where each day, we'll look at new features and capabilities included in the lastest NinjaOne release. In this stream, Product Manager Paul Evans will highlight the new improvements to NinjaOne Mobile Device Management, including device level policy override support to iOS, iPadOS, and Android devices.