Say Goodbye to Line-ups with Hector !
There is a better way to manage your equipment loans. Find out how Hector's online reservation catalog can help you reduce lineups at your loan counter.
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The latest News and Information on Asset Management, Device Management and related technologies.
Top 10 Cloud Asset Management Software For 2025
Cloud Asset Management software is a smart move for modern IT teams. It helps you manage your assets from anywhere, scale with your needs, and avoid the hassle of on-premise maintenance. But here’s the catch: picking the right tool isn’t easy. There are a lot of options out there. And every organization has its own goals, budget, and way of working. What works for one team might not work for another.
Interviewing Tech Talent: Finding Your Next Team Member
Sometimes, being the interviewer can be as nerve-wracking as being the interviewee, especially since these kinds of conversations are not ones that you have on a daily basis. It can be difficult to know what questions to ask, things to watch for, questions you need to be prepared to answer, etc. All of this is made even more challenging when you consider the technical skills that IT organizations require.
AI Ticket Summary in Seconds #itsupport #ai
Alloy Navigator’s AI ticket summaries help your IT team get up to speed on any support ticket—so they can resolve issues faster. No more scrolling through endless conversations and ticket updates! AI-powered summaries are available for incidents, problems, change requests, work orders, and service requests. AI ticket summarization and other AI-powered insights were introduced in the Spring 2025 release of Alloy Navigator (Enterprise and Express editions).
Equipment Reservation and Checkout: Best Practices for Managing Loaner Assets
Streamline your entire loaner asset process—from easy reservations to smooth checkouts and timely returns—to prevent losses and keep your teams confidently equipped.
How Digital Employee Experience (DEX) Solves One of IT's Biggest Challenges
The IT departments of companies have never been under so much pressure. With the rise of hybrid work, increasing technological complexity, and the need to maintain productivity and security, tech teams are overwhelmed, reactive, and often invisible in terms of their impact on the business. Amid all this, a new approach is gaining traction among IT leaders seeking efficiency, agility, and user satisfaction: DEX – Digital Employee Experience.
Patch Management Evolution #shorts
Patch Management Evolution Patch management has evolved significantly over the years, starting with early challenges and the introduction of hot fixes for bugs. Eric played a crucial role in addressing security issues, responding to urgent emails about patches. The establishment of Patch Tuesday created a reliable schedule for updates, allowing better planning. The process transitioned from weekly to monthly releases, improving patch quality and minimizing the need for reissues.
Understanding CVSS and Scanner Severity Scores in Vulnerability Management #shorts
Understanding CVSS and Scanner Severity Scores in Vulnerability Management Organizations prioritize remediation of exposures using CVSS and scanner severity scores. These scores emphasize severity over actual risk, which is tied to vulnerabilities that are actively exploited. Research shows that CVSS scores can exaggerate the criticality of vulnerabilities, leading to excessive remediation efforts. This misalignment may cause critical vulnerabilities to be rated as medium risk, leaving them unaddressed in organizations that depend solely on CVSS for prioritization.