Operations | Monitoring | ITSM | DevOps | Cloud

The customer satisfaction survey is more than a metric. It is the tool that connects users’ real-world experiences to the decisions shaping the future of Collective IQ. At Almaden, we believe that a product is not built solely on technical requirements or market trends. Above all, it is built by listening to the people who use it every day. That is why Net Promoter Score (NPS) plays a central role in our strategy. It is not just a number.

Running multiple AI coding agents in parallel across repositories sounds like a productivity multiplier. In practice, it creates a coordination problem: conflicting file edits, orphaned branches, and zero visibility into which agent finished what. AI coding agent orchestration tools exist to solve exactly this, and Kepler by GitKraken gives you one surface to direct every agent from backlog to merged pull request. This guide compares seven tools built for multi-repo, multi-agent development workflows.

AI can already tell operations teams what is wrong. The harder part is everything between knowing and doing. Skylar is closing that gap through guided action: recommendations grounded in live operational context, reviewed by the right owner, and connected to governed execution. In many post-incident reviews, the surprising moment is not when the team finally understood the problem. It is when they realize how long the organization waited after it already knew enough to act.

Teams that build agents on open models hosted on Fireworks AI, such as GPT-OSS, Kimi, GLM, Qwen, and MiniMax, need a reliable way to measure whether their LLM applications and agents are giving accurate, safe, and helpful answers efficiently. Datadog Agent Observability now supports Fireworks AI as a model provider, so you can get end-to-end visibility into your agents built on Fireworks AI, from traces and token usage to quality evaluations.

A Rails migration is a timestamped Ruby class inheriting from ActiveRecord::Migration whose change method alters the database schema. bin/rails db:migrate runs each pending migration once, records its version in the schema_migrations table, and dumps the result to db/schema.rb. Rollbacks invert change; irreversible steps need up and down. On PostgreSQL and SQLite, each migration runs inside a transaction.

For the last few weeks I’ve used a coding agent to find and fix backend performance issues in Sentry, starting from the traces Sentry sends to itself. Most of the fixes only changed a line or two. But together, they removed hundreds of millions of queries a week, and some expensive lookups became hundreds or thousands of times faster (more details on that below).

If your Node app talks to MongoDB through the official mongodb driver, 7.8.0 is worth upgrading to before your next routine dependency pass. It’s a minor version by the number, but it carries two security fixes, and one of them changes how a feature you may already be using behaves.

Configuration Management Databases (CMDBs) have long played an important role in IT Service Management, providing a structured record of technology assets, their configurations and relationships. For enterprises managing complex IT environments, they remain a valuable foundation for understanding infrastructure and supporting operational processes.

This release brings PostgreSQL monitoring in Redgate Monitor closer to what you already get for SQL Server. It adds backup monitoring and support for PostgreSQL on Windows, and AlloyDB joins the managed services we already cover.

We gave five metrics backends the same budget, the same week of data and the same ten queries, then ran those queries at rising concurrency. At one query at a time, the open source engines looked strong. Under concurrency, two of them stopped answering, and the rest slowed down by an order of magnitude.