Operations | Monitoring | ITSM | DevOps | Cloud

This is the third and last part in our “Enterprise CI/CD best practices” series. See also part 1 and part 2 for the previous best practices. You can also download all 3 parts in a PDF ebook.

DevOps, DevSecOps and CI/CD are synonymous with one word - automation. Automating their workflows gives developers the ability to deliver consistency, time savings, and useful insights into their software development life cycle (SDLC). But automation is only as efficient as your weakest link or most cumbersome bottleneck, which can sometimes be security testing. Security testing has traditionally been carried out either manually or quite late in the process.

Containerization has evolved from the early days of Linux control groups to out-of-the-box solutions offered by cloud providers. Market analysts expect a rise to more than 70% of global organizations using one or more containers by 2023, a huge uptick from less than 20% of them running containers for their applications in 2019.

The results of our 2021 State of IT Operations Management survey are now available for the UK! Some common themes emerged with our US survey results published in April: Tool sprawl is real in IT operations departments in both countries as ops teams wrestle with multiple tools and report that legacy tools are holding them back from innovating. UK and US IT teams will both look to adopt digital operations platforms to combat tool sprawl, driven by better capabilities for AIOps and automation.

“Mean time to X” is a common term used to describe how long, on average, a particular milestone takes to achieve in incident response. There’s mean time to detect, acknowledge, mitigate, etc. And then there’s the elusive “mean time to recover,” also known as “MTTR.” MTTR, a hotly debated acronym and concept, measures how long it takes to resolve an incident on average. The problem with MTTR, though, is that it doesn’t matter.

Yesterday, my morning started much like most Tuesday mornings do for me... my kids (6 and 4) were up way too early again at around 6am! Both were demanding I play with them before they head to school. I did my usual and said "give me five minutes" as I tried to wake up after another night of going to sleep after midnight... one day I should really learn to go to bed earlier, now that I have kids! But this morning was different. I started to wake from my dazed state and reached for my phone.