Operations | Monitoring | ITSM | DevOps | Cloud

Harness Agent DLC: Ship AI Agents to Production Safely Building an AI agent is easy. Getting one into production safely is where teams get stuck. Harness Agent DLC extends the software delivery lifecycle to AI agents, giving teams a clear path to evaluate, deploy, secure, observe, and optimize agents in production. Learn more: Because agents dynamically choose their own tools, APIs, and actions, their behavior can change every time they run. Harness Agent DLC gives engineering teams the controls needed to move beyond experiments and operate agents safely at scale.

Connect Spike to Claude, Cursor, or any MCP-compatible tool and manage incidents through natural language. Ask your AI what's critical. Tell it to acknowledge an outage. Have it build an on-call schedule. Spike is now wherever you work.

The biggest limitation facing enterprise AI agents may not be the model. It may be the context surrounding it. Anthony Alcaraz, Senior AI/ML Portfolio Growth Manager at AWS and co-author of O'Reilly's *Agentic GraphRAG*, joins Humans of Reliability to explain why reliable agents need more than a vector database and a large context window. They need structured knowledge they can navigate, memory they can prune, constraints they can follow, and feedback loops that help them improve.

In this video, Becka gives a guided tour of Cortex, the Engineering Operations Platform that runs mission control for your AI software factory. Learn how to centralize visibility, clarify ownership, and automate standards across your entire software ecosystem. What we cover: Why Cortex: Cortex is where engineering leaders run mission control for the AI software factory: the visibility, intelligence, and controls to keep teams shipping fast without letting accelerated output turn into accumulated risk to reliability, security, and cost.

Vulnerability scanners tell you what's wrong with what you already pulled. They don't stop a malicious package from entering your environment in the first place. A private registry with minimum release age policies adds that missing layer – packages newer than two or three days don't reach developers until the industry has had time to identify and remove malicious ones from public registries. Active campaigns like TeamPCP are targeting npm, PyPI, and Maven Central right now. The gate has to come before the scan. Cloudsmith provides that gate.