IT analytics in 90 seconds: Boost ROI by tracking the life cycle of help desk assets
Discover cost-effective ways to manage your assets, and increase ROI by tracking your assets' life cycles with Analytics Plus reports.
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Change and project management: A pacer for your IT marathon (On Premise)
Learn how to align bold business objectives with big IT goals by streamlining IT change management while minimizing the risk associated with the change and ensuring high service availability.
Change and project management: A pacer for your IT marathon (Cloud)
Learn how to align bold business objectives with big IT goals by streamlining IT change management while minimizing the risk associated with the change and ensuring high service availability.
Installation and overview of Analytics Plus
Analytics Plus is an advanced analytics solution from ManageEngine. This video explains the installation of Analytics Plus and gives an overview of the application.
Software asset management: One app for all the other apps (On Premise)
Learn how to get answers to all software compliance and audit questions by monitoring software licenses in real time.
Software asset management: One app for all the other apps (Cloud)
Learn how to get answers to all software compliance and audit questions by monitoring software licenses in real time.
Deliver next-level customer support using advanced analytics for your service desk
Customer service is no longer just about providing fast resolutions. It's also about delivering an outstanding customer experience.
Configuring an effective knowledge management process.
This video helps administrators understand the key configurations and best practices that are important for setting up an effective knowledge management process in ServiceDesk Plus.
IT analytics in 90 seconds: Monitor assets that may disrupt business operations
Introducing advanced analytics for ServiceDesk Plus' asset module. Monitor risky assets in your organization and take immediate corrective measures using the Assets that Need Attention dashboard in Analytics Plus.
Hardware asset management: Bringing all your assets under one roof (Cloud)
Learn how to manage vulnerable assets with complete visibility into your asset estate by identifying critical assets and taking proactive measures to secure them.