ServiceDesk Plus is game-changing IT help desk software used by more than 100,000 service desks across 185 countries. This video series will help you get the most out of ServiceDesk Plus .

With the new agent experience, service teams will be able to triage issues more effectively, scan request details at a glance, and deliver speedy responses to customers. Watch the video to learn more about our recent updates.

Join this year's ServiceDesk Plus Masterclass webinar series for both on-premises and cloud. Learn how ServiceDesk Plus can help solve everyday IT service desk problems and maximize your service desk productivity while ensuring a great service experience.

Use historical alarm trends to plan for future outages, and analyze their root causes using Analytics Plus reports.

Learn how to help new employees have a great first day by simplifying the onboarding process, designing request workflows, and facilitating a better user experience.

The cloud version of ServiceDesk Plus now comes with your own virtual support agent, #Zia, who can be the first point of contact for your service desk. Zia helps perform simple service desk activities and fetch information, so end users don't have to rely on a technician. And with access to a conversational #virtual_support_agent, technicians in the field can now perform #servicedesk activities with simple hands-free voice commands. Learn more about Zia and her capabilities in this webinar.

Learn how to help new employees have a great first day by simplifying the onboarding process, designing request workflows, and facilitating a better user experience.

The Amazon AWS dashboard in Analytics Plus gives you a 360 degree view of your cloud infrastructure.

BigPanda allows you to resolve incidents quickly and easily in real-time, and drive IT Ops performance using reports and analytics. Here's a quick overview of Operations and Analytics consoles.