Bitrix24 is a cloud-based business management and collaboration platform that provides a suite of tools for managing various business processes. If you use Bitrix24 for your collaboration and CRM requirements, you can integrate it with Squadcast, an end-to-end Incident Response tool, to route alerts such as creating a lead on Bitrix24 CRM or creating a task in Bitrix24 to Squadcast. ‍

A DevOps runbook is a little like a recipe book. Instead of rules for cooking, it’s a compilation of rules and procedures designed to maintain software systems and other applications. The purpose of each runbook is to cross-educate your entire team with the same knowledge base and provide easy-to-follow instructions in time-sensitive situations like incidents. Runbook templates are guides outlining a standard for the documentation of operations and development.

Amidst mounting pressure from macroeconomic headwinds, businesses must prepare for declining consumer spending, less investment, and tighter credit conditions to survive. Managed Service Providers (MSPs) play a valuable role in helping businesses to navigate upcoming economic downturns, from optimizing costs to providing scalable solutions.

Endtest is a low code test automation platform enabling organizations to efficiently build automated end-to-end tests for web and mobile applications. If you use Endtest for your test automation requirements, you can integrate it with Squadcast, an end-to-end Incident Response tool, to route detailed alerts from Endtest to the right users in Squadcast.

Ensuring the privacy and security of sensitive information is crucial no matter your company's size or industry. So when an incident comes up that includes sensitive information — Personal Identifiable Information (PII), financial data, accidental data breaches, or legal matters requiring privileged communication — your response process might need a higher level of security and discretion.

At enterprise scale, effective flow of incident awareness requires sharing many distinct pieces of information with many unique stakeholders serving different roles in the organization at precise moments in time. The creation of these dynamic communications and their delivery is constantly put to the test by the pressure of knowing that for every minute the incident is allowed to persist, potentially hundreds or thousands of customer businesses are being harmed.