In the current fast-paced world, businesses are seeking methods to increase their efficiency and simplify their processes. But, there are times when teams are unaware of an issue at the initial stage, leading to a bad customer experience. For example, you are a part of the Infrastructure team, where your primary responsibility is to check resources and notify when they reach their maximum capacity. Let's say due to an anomalous traffic load, our resource CPU utilization goes above 90%.

Incident response tools are software applications or platforms designed to assist security teams in identifying, managing, and resolving cybersecurity incidents. Incident response is a crucial part of an organization’s cybersecurity strategy, making it possible to detect threats, analyze vulnerabilities, respond to attacks, and recover from security breaches. Incident response tools are vital for safeguarding organizations against evolving cyber threats.

Sony Interactive Entertainment (SIE) is a multinational video game and digital entertainment company owned by global conglomerate Sony. SIE primarily operates the PlayStation brand of video game consoles and products.

In the world of software engineering, the choice of programming languages, frameworks, and technologies is constantly evolving. As a result, hiring engineers who have experience in different tech stacks has become a common practice for many companies. However, this practice also raises questions and concerns about the potential challenges and advantages of hiring engineers who work in predominantly different stacks.

Learning from incidents has become something of a hot topic within the software industry, and for good reason. Analyzing mistakes and mishaps can help organizations avoid similar issues in the future, leading to improved operations and increased safety. But too often we treat learning from incidents as the end goal, rather than a means to achieving greater business success. The goal is not for our organisations to learn from incidents: it’s for them to be better, more successful businesses.