The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
At ilert customers are already benefitting from our easy to setup private or public status pages and auto generated SLA uptime graphs for their business services. However, we decided to push the graph topic a bit further with custom metrics. Using ilert metrics customers can showcase additional business data and insights into their services on their status pages.
Implementing integrations without a mountain of technical debt can be challenging. But it doesn’t have to be all bugs, burn out, and outages when shipping integrations at a high volume. We’ve unlocked a pattern at FireHydrant to rapidly build and release integrations without swiping the technical debt credit card each time — and that gave us a fastlane to building premier integrations.
This post highlights some of the features and improvements that we have released in the last month. If you want to submit your own ideas or vote on existing feature requests, you can now use our new public roadmap at roadmap.ilert.com.
Most engineering teams are no strangers to key performance indicators (KPIs), those metrics tracking progress toward critical goals and targets. Ideally, tech leaders design KPIs to focus teams on what matters and prove their contribution to the company’s overall performance. Of course, KPI data should also uncover critical information that guides informed decision-making. For engineering teams tasked with managing the customer experience, KPIs often track availability.