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Last week, we spent some time talking to Gergely Orosz about our thoughts on what happens when an incident is over, and you're looking back on how things went. If you haven't read it already, grab a coffee, get comfortable, and read Gergely's full post Postmortem Best Practices here. But before you do that, here's some bonus material on some of our points.
People are more than happy to talk about their successes, but if you ask them about their failures, they can be much more hesitant to share. Failure is a subject that, interestingly enough, is entangled with the emotion of shame. Yet it’s integral to achieving anything novel, and the learnings that come from failure are unparalleled. So, let’s find ways to get more comfortable with failing, and figure out why people fear it.