Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

What does a DevOps Engineer do? We analyzed 29 job postings to find out.

Introduction As all companies become software driven, DevOps is becoming an important practice in enterprises and startups across the world. DevOps is about bringing velocity to delivering tech products and services, so you can delight customers and meet business goals. To achieve this velocity, development (dev) and operations (ops) teams work closely together across the software lifecycle - from planning to release. And this has led to a new role in engineering teams - DevOps Engineer.

PagerDuty for Facilities and Crisis Response

Jason Flint, Senior Manager of Facilities and Crisis Response at PagerDuty joins the stream to chat about how PagerDuty the company uses PagerDuty the platform to meet the needs of an increasingly distributed workforce. His team keeps track of everything from extreme weather events to political unrest that might impact PagerDuty employees.

The Best Tools for System Monitoring

It takes a lot to run a modern business. From websites to technical solutions and everything in between, it’s no surprise we need better monitoring systems to make sure everything is operational. With multiple gears turning at once on any given platform, incidents are inevitable—especially for companies that are constantly growing and innovating. And the impact of incidents can affect user services, operations, and even business reputation.

Breaking down complex projects into smaller, shippable increments

Building a complex new product can be scary. What if no-one gets value from it? What if it doesn't work? What if it's hard to change? One way to mitigate these risks is to break down the product into smaller shippable increments, allowing you to capture feedback early and confirming the most important assumptions before fully committing to a solution.

Automating Work in Real Time Through the PagerDuty Operations Cloud

Earlier this fall, we announced a significant evolution in the IT process automation portfolio at PagerDuty—the general availability of PagerDuty Rundeck Actions and early access for Rundeck Cloud. These new offerings reflect our vision to enable companies to take real-time actions by democratizing access to automation. In other words, to quickly and safely delegate automated IT processes to the IT users (and APIs) that need them to get work done.

Sponsored Post

The Principles of DevSecOps

As a Solution Architect here at xMatters, an Everbridge Company, and through my 30-year career in the IT industry, I've seen many frameworks offering bold new ideas. CMMI, ITIL, Prince 2, Agile, Scrum, and most recently, DevOps. These frameworks come and go, offering huge improvements in the way we deliver and manage our IT capabilities, but never lasting long enough to act on those promises. That's not to say they haven't made a marked difference in the IT space, or that they haven't been hugely impactful for organizations around the globe. They become launching off points for a new framework, and now there's a new term that's appeared, DevSecOps.

What Does ROI Really Mean?

ROI might be one of the most popular business acronyms in recent memory, and business to business, the definition remains the same: return on investment. No matter the industry, leaders are concerned with ROI and ensuring that every dollar spent is used in the best interest of the organization. But in practice, what does ROI really mean? Let’s discuss!