Groups Overview Tab - xMatters Support
The Group Overview tab in xMatters gives you an at-a-glance view of a group’s details. You can use this page to view and edit a group’s key information.
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The Place Where Modern Operations & Technology Come Together
The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Modernize Your Operations with Automated Incident Response
PagerDuty helps developers and IT professionals adopt full service ownership to ensure that those who go on call are 1) only interrupted by an alert when necessary, and 2) equipped with tools to remove the toil from managing incident response. Automating incident response increases developer and IT staff productivity, improves customer experience from service interruptions and unplanned downtime, and improves responder morale. Learn from PagerDuty customer Guidewire how Automated Incident Response can do all this for your teams.
SRE Incident Management: Overview, Techniques, and Tools
In the world of a site reliability engineer (SRE), failure is not only an option, but also expected. Systems, web applications, servers, devices, etc., are all prone to performance issues and unexpected outages at some point. It is an unavoidable fact. These unexpected failures can lead to huge revenue losses, customer trust and depending on the industry, maybe fines. Fortunately, SRE incident management is one of the core practices used to limit the disruption caused by unexpected issues.
Incident Review - AWS Outages Crash Major Online Services - Including Amazon
The following is an analysis of the Amazon Web Services incident on 12/07/2021. Millions of users were affected by an Amazon Web Services outage that took down major online services such as Amazon, Amazon Prime, Amazon Alexa, Venmo, Disney+, Instacart, Roku, Kindle, and multiple online gaming sites. The outage, which originated in the US-EAST-1 region on Dec. 7, 2021, is still ongoing at the time of blog publication.
Space Made Simple: How PagerDuty Enabled Loft Orbital to Achieve Incident Response Lift Off
The next great space race is on. Today, there are multiple companies competing to earn their slice of a global space industry set to be worth more than $1 trillion by 2040. However, launching a satellite into space still isn’t an option for most organizations due to the prohibitive costs and complex engineering required.
Why automation is the incident response 'easy button' MSPs & IR firms have been waiting for
The managed security services market is booming. Coming in at $22.8 billion in 2021, it is projected to nearly double in just five years and grow to $43.7 billion by 2026. Moreover, cloud-based managed security services are poised to be the major growth driver for the broader MSP market, coming in at $219.59 billion in 2021, and expected to reach $557.10 billion by 2028. As we can see, providing robust security services is a key competitive differentiator for the lucrative MSP market.
The Cultural Shift to Modern IT Operations
In the world of always-on services, many organizations have taken the path to modernize their IT operations to provide greater agility, lower cost, and most importantly, to deliver frictionless digital customer experiences. Is your DevOps team deploying more frequently than operations can support? Are you struggling to keep up with the maintenance issues associated with aging software? Modernizing your IT operations can be the key to overcoming these complexities.
Managing Groups - xMatters Support
Groups in xMatters enable you to notify a set of users, devices, dynamic teams, and other groups as a single recipient. Organizing users into groups allows you to create on-call schedules, define escalations, and set shift rotations to notify only members actively on duty.
What's New: Updates to Runbook Automation, Event Intelligence,Partner Integrations, and More!
We’re excited to announce a new set of updates and enhancements to the PagerDuty platform. The product team has been hard at work making updates from Event Intelligence, Runbook Automation, and Applications with Monitoring Tools, to PagerDuty and PagerDuty Community Events.
Reimagining Retail Incident Response for the Holidays
The holiday season is here, and global retailers are prepared for the biggest retail event of the year. The decrease in new COVID-19 cases, coupled with a rise in vaccination rates, provides a glimmer of hope for shoppers looking to spend for friends and family. Holiday spending is expected to break previous records this year, growing up to 10.5 percent over 2020.