Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

6 Steps to Increase DevOps Velocity

Many organizations are looking to implement DevOps due to the promise of increased release velocity, better developmental agility, and the ability to free up time for developers to focus on innovation. However, adopting DevOps isn’t a panacea— instead, the idea of communication, collaboration, and blameless retrospectives that a DevOps model encourages can help foster a leaner system where bottlenecks are solved in a manner that not only fixes the problem, but also improves the process.

iGaming: Where Incident Management Meets Compliance

At times when players have multiple online choices and competition is fierce, safe betting and social responsibility is at the forefront of brand integrity. In fact, social responsibility has become a competitive edge for leading operators. Enter the era of the regulator. Regulation is now defining both the operator’s brand integrity and the player experience. Are online operators up to the regulation task? Some are, though some are not.

Humanizing a DevOps Transformation

Anyone who’s ever played the game of chess knows there’s more than one way to reach a desired outcome. There are 400 possible setups after the first turn; 197,742 after the second; and just north of 120 million after the third—all of which are marching toward the same desired outcome. “So, what does any of this have to do with DevOps?” you ask? Fair question.

Effective Communication Between Healthcare Professionals - Best Practices

Effective communication between healthcare professionals is critical for timely and effective operations. In a modern healthcare environment, communication technologies are critical for connecting healthcare professionals with other caretakers and healthcare entities, ensuring the best, most effective, immediate care to patients.

Keeping your teams and customers in the loop during downtime

Making your organization more transparent is not always an easy process. In our latest blog post, Adam Hammond, shares some tips and tools that can help you get started when it comes to keeping your teams and customers in the loop during downtime.The core message is that you need to make communication a cultural pillar of your organization.

ChaosSearch Announces New Integration With Opsgenie

ChaosSearch is excited to announce its new integration with Opsgenie — Atlassian’s alerting and incident management platform. Using this integration, your teams can leverage the industry’s most powerful and comprehensive data monitoring and analytics capabilities channeled into a unified workflow through Opsgenie’s easy-to-use interface.