The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Your enterprise has IT team members “on call,” so you can get immediate support with downtime, outages, and similar issues. That’s why streamlining on-call management may dictate your IT team’s success. Bonus Material: Advanced Escalation Example PDF To understand why, consider what will happen if a network or system crashes but IT team members cannot quickly and effectively communicate with one another.
You and your team have a lot of things begging for your attention. You’ve got multiple systems in place, and if anything goes wrong, the last thing you need is a storm of notifications coming at you from everywhere. To help you centralize your messaging and incident management, Uptrends continues to add integrations with tools that your team may already use. So, if you use Opsgenie, this new integration is for you.
You asked and we’re delivering! We’re introducing several new and exciting features to PagerDuty’s ServiceNow integration that you, our customers, have requested. Our most anticipated new feature utilizes ServiceNow CMDB (Configuration Management Database) data to easily build service hierarchies in PagerDuty through business service dependencies.
A network operations center (“NOC”) provides a central location for enterprise IT. Here, NOC team members supervise, monitor, and maintain an enterprise’s services, databases, external services, firewalls, and networks. With a full understanding of how a NOC works, your enterprise is well-equipped to maximize its performance.
Inc. Magazine has named Moogsoft to its annual Inc. 5000 list — an exclusive ranking of the nation’s fastest-growing private companies across all industries. The pioneer and leading provider of AIOps solutions made its debut on the prestigious list — ranked at # 884 — based on its 528 percent revenue growth over the past three years.
At this year’s SaaStr Summit: Enterprise, our CEO Jennifer Tejada talked about why digital acceleration has been one of the positives to come out of the COVID-19 crisis, and why this time for change shouldn’t be wasted. Here are three key takeaways that she shared. The crisis, as Jenn explained, is accelerating permanent change in the role of the CEO.
