If you love Jira then you probably love customization, and we’ve made your integration with Jira Cloud and Jira Server even better with multi-project support! You can now route your incident tickets and follow-up work to remediation teams' Jira projects directly from FireHydrant, saving you valuable time and clean-up work. Let’s take a look at what has changed and some additional use cases unlocked with this integration.

Recently, we discussed how change management became change enablement with a new version of ITIL, and what that meant for its application. But did you know that ITIL itself also went through a bit of a change? It's a little more subtle, and if you look at its current usage you might not even realize that a change even happened, but it represents a conceptual shift that might mean big things for its guidelines moving forward.

A lot of things have changed in recent years. From the way of working to executing IT operations, the business strategies have changed overnight with arising advances like Machine Learning, Automation, and Artificial intelligence. The technologies have changed present-day applications and IT operations, and with AI and ML on board, IT industries operate more perplexing undertakings and resolve issues across complex infrastructures.

Lots of organizations ignore the maintenance of assets but asset maintenance expenses are more compared to regular maintenance in the long run. That is why it is essential to implement a preventive maintenance program. Preventive maintenance program provides several other benefits That we will discuss later but first let us know what preventive maintenance is! So, without wasting any time let us begin.

Transformation. Everyone’s tossing that word around these days to the point it almost seems meaningless. Yet, it’s not. According to the 2021 EY CEO Imperative Study, nearly two-thirds of CEOs believe technology and digital transformation will have the greatest impact on the future success of their enterprises. In fact, 68% of these CEOs plan to make big-time technology investments throughout 2022.

Business leaders are always on the hunt for that life-changing book – the one that deepens their understanding of the workplace and provides an inspiring roadmap for the way forward. But with thousands of highly-praised books to choose from, it’s difficult to know which ones are retreading the same old ground and which contain truly groundbreaking insights. If you can relate, you’ve come to the right place.

Purchase requisition and purchase order are important for an organization. especially when organization size is big because management cannot handle purchase requests of employees manually if an organization attempts to manage manually then it leads to lots of issues and chaos. In this blog, we will know what the main features and practices of purchase requisition are. So, without wasting any time let us begin. But first, let us know what exactly purchase requisition software does!

Did you know through 2023, I&O leaders will overspend by $750 million* on buying unused features of ITSM tools? That’s almost $150 million more from $600 million spend in 2019. Despite this steep increase in cost, why do so many I&O leaders continue to overbuy ITSM tools beyond their needs? This isn’t because organizational budgets are running in excess but because most I&O leaders rely exclusively on the Magic Quadrant or ITIL-based RFP templates when selecting their ITSM tool.

Have you been searching high and low to find the best tools for business consultants? Look no further. We have taken the time to pull together a comprehensive list of must-have tools for your consulting business. If you’re serious about taking your consulting business to the next level, you should consider investing in the best applications and solutions to drive growth.

COPE stands for Corporate Owned Personally Enabled Device. These are devices that are owned and provided by the company for work but are also expected to be used for personal reasons. It’s a term that’s especially relevant today, with the adoption of Everywhere Workplace, as companies are giving employees more freedom with corporate-owned and controlled devices.