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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

servicenow

Survey says an experience strategy can boost financial performance

Nov 6, 2023 By Sally Benford In ServiceNow

The old saying “There’s no substitute for experience” has taken on new meaning in today’s digital environment. According to a ServiceNow/ThoughtLab global survey of 1,000 C-suite executives, adopting a comprehensive experience strategy that encompasses all experiences can help: “Organizations want to deliver seamless experiences to customers and employees.

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ITSM Enterprise Premium Solution Package

Nov 3, 2023 By Ivanti In Ivanti
Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.
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How Hackers use Unexpected Skills to Break their Targets

Nov 3, 2023 By Ivanti In Ivanti
Click here to view the full video. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.
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Mastering ITSM Implementation: Your Comprehensive Guide - Infraon ITSM

Nov 3, 2023 By Infraon In Infraon
Ready to level up your tech game? Dive into our comprehensive video guide on IT Service Management (ITSM) implementation. Explore the world of efficient tech management, uncovering ITSM's significance, benefits, and best practices. Learn how automation within ITSM transforms your operations, predicting issues, ensuring reliability, and accelerating your business growth. Navigate potential challenges with confidence and empower your organization to achieve seamless ITSM implementation. Tune in to unlock the secrets of successful ITSM adoption and lead your tech landscape to new heights!
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The Ultimate IMACD Process Guide for Seamless Transitions in 2023 - Infraon

Nov 3, 2023 By Infraon In Infraon
Whether it's mergers, relocations, or technological upgrades, organizations face challenges. That's where IMACD comes in - Install, Move, Add, Change, Disposal. It's a structured framework that ensures smooth transitions, minimizing disruptions. In this video, we'll break down the IMACD process, step by step. You'll gain a deep understanding of how each phase contributes to a seamless transition. From setting up new systems to retiring outdated ones, IMACD is your roadmap for navigating change in the business world.
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Explore the Power of Link Monitoring for Seamless Network Performance! Infraon

Nov 3, 2023 By Infraon In Infraon
Welcome to our latest video! If you're a network admin striving for flawless data flow within your systems, you've come to the right place. In this video, we delve deep into the world of Link Monitoring and its incredible potential to revolutionize your network's performance.
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Demystifying the Role of an ITSM Consultant - Infraon

Nov 3, 2023 By Infraon In Infraon
Are you curious about what it takes to be an ITSM consultant, or are you an organization considering their expertise? This video is your guide to understanding their core responsibilities and the significant impact they make on optimizing ITSM practices. We'll explore how these professionals drive efficiency, cost-effectiveness, and innovation in IT operations, all while adapting to the dynamic demands of the tech landscape.
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Simplify Your IT Processes with Smart Workflows! Infraon

Nov 3, 2023 By Infraon In Infraon
Whether you're an IT professional seeking greater efficiency or a business leader looking to optimize your IT processes, this video is designed to provide valuable insights. Integrated ITSM workflows serve as the backbone of modern IT management, designed to enhance efficiency, minimize errors, and elevate overall service delivery. Join us as we delve into key insights from the blog, diving into the ways these workflows can empower your organization and keep you at the forefront of IT service management.
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ivanti

How to Accelerate Deployment with an ITSM-GitHub Integration

Nov 3, 2023 By David Pickering In Ivanti

GitHub is one of the most popular version control systems used today, allowing developers to collaborate on projects and quickly deploy their code. However, deploying code through GitHub can also be time-consuming and risky if not done properly. In this blog, we’ll cover how IT teams can reach across the aisle to your colleagues in development to accelerate and protect their GitHub deployment by integrating with the service management software you already use.

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Alloy Software

COBIT vs ITIL: What are the Differences?

Nov 3, 2023 By Ekaterina Glozshtein In Alloy Software

As companies expand their operations, they transition from ad hoc to strategic approaches in their quest for optimal IT service management. Frameworks like ITIL (Information Technology Infrastructure Library) and COBIT (Control Objectives for Information and Related Technologies) play pivotal roles in this endeavor.

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