AI isn’t new to ServiceNow — we’ve been innovating in the space for nearly a decade. ServiceNow’s Chief Transformation Officer Kelley Steven-Waiss shares how generative AI will help employees focus on the work that matters most, get the right insights, and take the right actions. Watch until the end for her personal favorite way to use Now Assist. Now it's your turn in the hot seat — Have you discovered any innovative uses of AI at work? Drop your knowledge in the comments.

Ivan TMTT offers a unique approach to content filtering, utilizing predefined categories and custom URLs. It identifies unauthorized content as a threat, blocking it immediately. Users are then guided accordingly, and event logs are created for record-keeping.

Scan Codes in Nuerons Velocity.

Let’s do it! 4 experts, 5 questions. Join ServiceNow’s Brian Solis, Tom Freeman, Rajeev Sethi, and Kelley Steven-Waiss to discover how you can #PutAIToWork for people with our intelligent platform.

In this conversation, Charity Tieri discusses two new features related to Patch for Intune. The first feature is the value of third-party patching through Patch for Intune, which provides time and resource savings for organizations using Microsoft Intune. The second feature is scopes in Microsoft Intune, which allows large organizations to operate in silos while sharing the same Microsoft Intune tenant. The third feature is custom application publishing, which enables users to publish applications that are not available in the catalog through Patch for Intune.

In this conversation, Chris Goettl provides an update on the upcoming release features and demonstrates them. The release focuses on Linux support, with enhancements for Mac OS and Windows patching as well. Chris explains the content-based approach for Linux and the challenges it presents. He also discusses the ability to exclude patches via patch group and the configuration of Linux repositories. Additionally, he covers the Mac OS Sonoma support and the new always reboot option. The conversation includes demonstrations of Patch Intelligence, endpoint vulnerability, and patch configuration for Linux and Mac OS.