The latest News and Information on IT Service Management, Service Desk and related technologies.
I’m delighted to announce that, for the fourth consecutive year, ServiceNow has been recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms. We believe this recognition reflects our continued commitment to helping our customers eliminate the skills gap for app creation with low-code tooling.
Returning devices is more challenging in terms of effort while allowing employees to keep them puts data at risk. Is there an optimal solution? Let’s dive deeper and find out.
If you ask any ServiceNow employee about their role, they'll likely tell you their job and team are the best they’ve ever had. One small but mighty team proclaims this proudly: the red team, a group of professional hackers. As vigilant guardians of the company, the six-person team is tasked with testing the security of our systems and identifying cyber risks, data vulnerabilities, and security threats.
Product experience is a key driver of business success for ServiceNow and our customers. That’s why my product experience team and I spend a lot of time focusing on design principles that help ensure we exceed our customers' expectations. You don’t have to be a designer to use these principles and create great experiences. These are fundamentals that anyone can put into practice.