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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Employee onboarding for better engagement and retention from Day 1

Only 52% of workers felt satisfied with their latest employee onboarding experience, according to a Paychex survey. That means just under half of new hires are dissatisfied and feel unprepared to start their new jobs. Nearly 40% of survey respondents found onboarding clear, 32% said it was confusing, and 22% said it was disorganized. Four out of five (80%) new hires who feel undertrained due to poor onboarding plan to quit. Poor onboarding experiences aren’t new for HR teams.

IT vs Security - When Hackers Patch for Profit | Ep.31 Security Insights Podcasts

Welcome to Security Insights: where best-practice cybersecurity meets the real-world risks, workplaces, and roadblocks you face every day. Join Chris Goettl, head of Endpoint Security Product Management, and Ashley Stryker, your cybersecurity "rubber duck", as they review the security strategies and tactics that truly matter to the information security teams protecting organizations, agencies, and businesses like yours.

Micro Product Demo: Ivanti Neurons for Patch Management

Ivanti Neurons for Patch Management enables you to prioritize and patch vulnerabilities based on active risk exposure, patch reliability, and device compliance, health and risk from a single web interface. In this video we take a firsthand look at this cloud-native patch management solution and its key features and capabilities that help you better protect against data breaches, ransomware and other threats that stem from software vulnerabilities.

Practical Demo: Protect all endpoints with secure UEM countermeasures

Deploying a diverse mix of endpoints – from iOS, Android and macOS, to Windows, ChromeOS and IoT – leads to a diverse mix of security risks. Fighting those risks is nearly impossible with siloed point products, especially when your data is disparate and processes are disjointed. Join this practical demo for your dose of insider tips from our endpoint management and security experts, and experience how integrated tools minimize security risks that stem from all sorts of endpoints.

3 ways to enhance digital experiences and productivity

Digital transformation is critical to enabling organizational change. In fact, 85% of CEOs recognize that digital capabilities are a strategic business differentiator and vital for accelerating revenue growth, according to IDC. IT leaders play a central role in business strategy. They’re asked to deliver digital capabilities to enhance organizational speed, agility, and innovation that leads to change and growth.

3 Nexthink Flow Integrations to Help You Automate Anything, Anywhere

Nexthink’s ability to integrate with anything has long been one of the most popular aspects of our products. From your ITSM tool to Azure AD, Nexthink data can be connected across your environment – so you can act on Nexthink insights to build the best possible digital employee experience. Nexthink Flow continues our dedication to integrations by allowing for the sharing of data and actions in both directions for several key integrations.

5 of Our Favorite Use Cases for Nexthink Flow

Automation and orchestration present huge opportunities for business efficiency, time optimization, and cost savings. With Nexthink Flow, EUC teams now have the power to orchestrate full end-to-end automations that eliminate repetitive manual work and drive employee productivity. But with so many opportunities at your fingertips, it can be hard to know where to begin. Flow is a powerful orchestration engine, with incredible flexibility designed to fit diverse business needs.

Zero Trust - An Analyst's 10-Minute Perspective

Ivanti's Vice President of Solutions and Technical Marketing Crystal Miceli sits down with Forrester analyst Steve Turner to have a chat about all things Zero Trust. This webinar is designed to seek the truth when it comes to Zero Trust with an understanding that Zero Trust is a marathon, not a sprint. Plus, no conversation with be complete without providing a simple roadmap on how to get started. Topics include.

Introducing Nexthink Flow: IT Orchestration for Efficient IT

Go beyond automation and bridge the gap between monitoring and management. Real-time, AI-powered data combined with a powerful, low code orchestration engine that continuously optimizes complex workflows, monitors progress, handles exceptions, and ensures that all tasks are completed in the right sequence and with the right dependencies. By automating repetitive and manual tasks, EUC teams can optimize resource allocation, capitalize on opportunity costs, and enable EUC teams to shift-left and effortlessly maintain desired state.

What is Infrastructure Monitoring : Comprehensive Guide

Tired of being a firefighter in your IT department who is always battling issues after they erupt? Well, you’re not the only one. With IT infrastructure becoming more complex day by day, IT managers across the globe face the same challenge. But not anymore. Infrastructure monitoring tools are here to save the day by empowering IT managers to not only predict but also prevent IT infrastructure issues. But how?